IT Support
- Hiring Organisation
- Matched
- Location
- Leek, Staffordshire, UK
- Employment Type
- Full-time
resolving incidents, including troubleshooting Implementing standard changes and fulfilling service requests Managing hardware break/fix and coordinating engineer visits Working knowledge of Windows OS, Microsoft Office, Active Directory, and basic networking IT Support - Requirements … Customer service experience preferably in an IT service desk. Able to work to deadlines and ticket response and resolution SLAs Working knowledge of Microsoft Windows operating systems and Microsoft Office applications Working knowledge of end user hardware and peripherals Basic understanding of computer networks (components, cabling and IP addressing ...