3 of 3 Customer Experience Jobs in Leicester

The Opportunity: Avantor is looking for a proactive and self-driven Innovation Support Specialist to join our team supporting customer sites across the UK. In this dynamic role, you'll support leading the deployment of digital tools and IoT technologies, support innovation trials, train onsite teams, and collaborate with stakeholders to build and present business cases for new solutions. … You'll be instrumental in driving operational readiness and digital transformation across our Life Sciences customer base. This is a full-time, field-based position with up to 80% travel to customer locations. Alongside an attractive salary, we offer multiple benefits such as a pension scheme, private medical and dental care, and an additional day off for your … birthday. You'll be travelling to major customer sites in Cambridge, Macclesfield, and others, with occasional overnight stays. The successful candidate must be based in the UK. In the future, this role may expand to include travel across Europe. Working hours: Monday to Friday, core hours The Team You'll be part of a small, agile Innovation Team consisting More ❯

logical thinkers with a passion for helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line customer support via … rapid skill development. About Us Our client is a leading eCommerce software provider in Leicester, driven by a mission to reimagine online commerce. Innovative apps enhance search, discovery, and customer engagement, making a tangible impact on businesses worldwide. They believe in customer growth, purposeful progress, and endless innovation, fostering a culture of transparency and collaboration. What We're … Level 4, Degree, or Masters), you may be ineligible. You'll Bring: Clear Communicator: Skilled in expressing ideas effectively, written & verbal. Problem Solver: Logical, quick-thinking, and solution-focused. Customer Champion: Passionate about delivering exceptional customer experiences. Proactive Team Player: Self-motivated, eager to learn, thrives in collaboration. Organized Multitasker: Efficiently manages multiple tasks to success. Your Apprenticeship More ❯

specific strategic and high impact projects or programmes of work for Hastings, supporting operations and commercial teams to deliver significant indemnity and operational savings and provide a market leading customer experience. By partnering closely with the relevant business leaders, you will be accountable for the design, development and deployment of one or more projects and programmes. You will be … to prioritise change to best meet the business need and to that end, you will lead a project team including process design resources, digital resources, operational delivery managers, data, CX and other resources as required to meet their goals. Job details - you'll need to have demonstrable experience in: Leading and managing end to end transformation projects and programmes … including automation and decisioning via straight through processing Once core functionality is delivered on a project, transitioning into a continuous test and learn state to optimise the commercial and customer outcomes over the long term Essential skills we would love you to have: Substantial experience in a transformational leadership role with a background in Lean Six Sigma, Agile More ❯