First Line Support - IT Apprenticeship
Leicester, Leicestershire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Randstad Inhouse Services
IT Support (Digital Support Technician - Level 3 Apprenticeship) Ready to launch your IT career in eCommerce? We're looking for enthusiastic, logical thinkers with a passion for helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You … will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line customer support via live chat. You'll own inquiries from start to finish, diagnose problems, escalate complex issues, and proactively enhance our support resources. Location: Leicester (20-min walk from train station) - Office-based, with 1 WFH … re Looking For Essential: GCSE Grade C/4+ in Maths & English (or equivalent). Eligibility Note: This Level 3 Apprenticeship is for new learning. If you hold an IT related qualification higher than Level 2 (e.g., Level 3, Level 4, Degree, or Masters), you may be ineligible. You'll Bring: Clear Communicator: Skilled in expressing ideas effectively, written More ❯
Employment Type: Permanent
Salary: GBP 15,704 Annual
Posted: