2 of 2 Remote ITIL Jobs in Leicester

Guard Duty, KMS , IAM Analyzer, AWS Firewall manager, VPN Gateway, AWS Cloud Trail, Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities Responsible for timely closure of incidents, Service ...

with Customer Success Managers on onboarding, runbook updates, and ad-hoc service requests, ensuring all activities are security compliant. Coordinate the full lifecycle of ITIL processes, embedding security best practices throughout. Lead the operational readiness of new service offerings, ensuring technical and security requirements are met. Manage internal projects, ensuring … confident, with a proactive “can do” attitude. Desirable: Previous managerial experience in a similar environment. Experience with UK government or defence sector clients. ITIL certification or equivalent. Experience with automation and process improvement in secure environments. We encourage you to apply , even if you don’t meet ...