2 of 2 Remote/Hybrid ITSM Jobs in Leicester

platforms. Familiarity with Datadog and/or Grafana. Ability to read and troubleshoot PHP, Python or Go applications. Experience with ServiceDesk Plus or similar ITSM platforms. Experience using Jira and working within Agile delivery environments. Experience with change and release governance. Experience working in regulated sectors such as insurance, banking ...

operational handover. Work with colleagues across the Support Team to improve processes, tools and service reliability. Develop an understanding of Enforcement solutions, IT service management and the full service lifecycle through on-the-job learning. Training Apprenticeship will be delivered virtually through online interactive sessions (normally two hours a week ...