Senior 2nd Line Support Analyst
- Hiring Organisation
- Oscar Technology
- Location
- Leicester, Leicestershire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Windows, Microsoft 365, Active Directory and endpoint issues Support Intune, Azure/Entra ID, Exchange, Teams and SharePoint Troubleshoot DNS, DHCP, TCP/IP, VPN and connectivity issues Support device builds, deployments, upgrades and rollouts Investigate recurring issues and contribute to technical improvements Maintain accurate documentation and IT records Work … line where required Technical Skills Windows 10/11 Active Directory & Group Policy Microsoft 365 Intune & Entra ID/Azure DNS & DHCP Networking, VPN & TCP/IP Enterprise endpoint support PowerShell desirable Experience Previous 2nd Line/Desktop Support/IT Engineer experience Strong troubleshooting and problem-solving skills Experience ...