Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
Support Manager - Leicester Hybrid About the Role We are seeking a highly skilled and motivated Application Support Manager to lead a dynamic team responsible for the support, maintenance, and continuousimprovement of business-critical applications. This role demands a hands-on professional with deep expertise in SQL , application testing , and a keen investigative mindset to diagnose and … business stakeholders to ensure application stability and performance. Monitor application performance and proactively identify areas for improvement. Maintain and improve documentation for supported applications, processes, and troubleshooting guides. Drive continuousimprovement in support processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Proven experience (5+ years) in Application Support, with More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
TBA Group
Company Description TBA Group is a leading international provider of software and services for ports, terminals, and warehouses with over 150 live installations worldwide. We aim to support our customers during the entire life cycle of their operation from design More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
a highly skilled and motivated Application Support Developer who may be looking for their next step in career to lead a dynamic team responsible for the support, maintenance, and continuousimprovement of business-critical applications. This role demands a hands-on professional with deep expertise in SQL, application testing, and a keen investigative mindset to diagnose and … business stakeholders to ensure application stability and performance. Monitor application performance and proactively identify areas for improvement. Maintain and improve documentation for supported applications, processes, and troubleshooting guides. Drive continuousimprovement in support processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Strong hands-on experience with SQL for querying More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Hastings Direct
Reporting & Analytics will lead the strategic design, development, and delivery of operational reporting and analytics across operations. This role is critical in enabling data-driven decision-making, performance improvement, and regulatory compliance within the Hastings operations value chain. The postholder will work closely with senior leadership, data engineering, and the operational teams to ensure reporting capabilities align with … of reporting specialists and data professionals to deliver high-impact insights and performance metrics Partner with operational functions to identify performance drivers, opportunities, and risks through advanced analytics Drive continuousimprovement in MI/BI reporting capabilities and data visualisation Leverage tools like Power BI, Tableau and SQL to derive actionable insights from complex datasets Enable predictive More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Cyber Talent Limited
align development efforts. Maintain high performance standards through coaching, mentoring, and structured performance reviews. Act as an escalation point and be accountable for delivery, quality, and performance. Contribute to continuousimprovement in team processes, tooling, and practices. Support career development and succession planning for team members. Experience required Degree in Software Engineering or related discipline. Minimum of More ❯
Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Fruition Group
system performance and user experience. Create detailed functional specifications and drive rigorous testing (SIT & UAT). Deliver user training and empower teams to use JDE tools confidently. Contribute to continuousimprovement through system housekeeping and knowledge sharing. Ensure high-quality delivery of projects on time and within scope. ERP Business Analyst Requirements In-depth knowledge of at More ❯
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Process Improvement Analyst to join their Technology team on a permanent basis. Job Purpose: The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse … processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuousimprovement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create … teams. Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance More ❯
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
ICT Process Improvement Analyst (Value Stream Analyst) Based : Hybrid working – initially during probationary period you will be required to work 3 days in the office at Memorial House in Coalville with 2 days working from home. Following the 6-month probationary period this will then change to an average of 2 days in the office at Memorial House … 8am and 6pm to be agreed with line manager. Salary: £43,001 - £47,7779 per annum (ICT RFJ 7) The role We are looking for a ICT Process Improvement Analyst who will drive operational excellence within our social housing services. In this role, you will analyse and … optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. Working closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuousimprovement of our housing operations. You will be conducting in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support, and recommending More ❯
Employment Type: Permanent, Part Time, Work From Home
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Ministry of Justice
to gain vocational or skills-based training. Staff are expected to contribute towards review and evaluation of all aspects of service delivery and to contribute towards a culture of continuous improvement. Post holders may be required to undertake weekend working as part of their normal pattern of working. The work may involve working alongside volunteers or staff from partner More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Hays
CRM team, internal teams and external suppliers to support the WCM with technical website related developments to ensure best possible user experience and continual improvement. Suggest opportunities for improvement, inform the prioritisation of planned development activity and support testing and roll-out. 12. Stay abreast of latest advancements in website content and design trends, to inform recommendations for More ❯
Power Apps, Power Automate, and other Office 365 applications. You will be the go-to person for user support and in-house solutions, championing design accessibility, privacy standards, and continuous improvement. Key Responsibilities: Offer expert guidance on record management and structure within the Maintenance Management System. Create and update records, manage maintenance schedules, and oversee general system administration. Handle More ❯