2 of 2 Facilities Management Jobs in Leicestershire

Facilities Service Desk Coordinator LOCATION: Wigston, LE18 2BG Hours 9am to 5pm 30-minute lunch break. (no hybrid working) About us: JCW Apleona is a reputable and well-established Building Services company specialising in M&E Engineering including commercial gas and HVAC maintenance Close working relationships with high profile clients meaning long term contracts and security Dedicated to all … high standards of service JCW Apleona is a leading organisation in M&E Building Maintenance, Air Conditioning and Commercial/Domestic Heating What we are looking for as a Facilities Service Desk Coordinator: Good experience of working within an office environment. Experience of working within a service desk background is essential. Good customer services skills, well presented and articulate … a good telephone manner Experience of data entry previously would be advantageous Motivated and trustworthy Well organised with good IT and administration skills including Excel and Word. About the Facilities Service Desk Coordinator role: Taking incoming customer calls/emails Logging callouts Planning in callouts/quoted works/planned maintenance Raising permits Using customer portals Prioritizing workloads for More ❯

Service Desk Analyst, you will provide consistent, excellent, and trusted end-user support to >700 colleagues across our UK business. Key day to day tasks will include - Incident Management, Request Fulfilment (including Starter Mover Leaver processes - SML), maintenance and audit tasks, and maintenance of the knowledge base. Effective prioritisation and strong customer service skills are essential. In return … bank holidays, Westfield Health Cash Plan, Life Assurance, Auto Enrolment Pension Scheme & Lifestyle Benefits - Discount on selected on high street stores. Responsibilities include: ? Logging and managing incidents, access management and requests from internal users via ServiceNow "self-service" portal & high priority telephone calls. ? Provide 1st/2nd line technical support - Basic troubleshooting of IT related incidents & problems. ? Supporting … the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide More ❯