all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead resolution efforts … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯
leicester, midlands, United Kingdom Hybrid / WFH Options
Digital Waffle
all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead resolution efforts … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Hastings Direct
stakeholders where required The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader (with case study) - Microsoft Teams 2nd interview with another member of our senior leadership team - Microsoft Teams As a Disability Confident employer, we're committed to ensuring More ❯
real impact Stay up to date with emerging AI trends, platforms, and tools Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing … support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications This apprenticeship is designed to launch your career in AI, automation, and digital transformation. More ❯
from the area Management or Lead levels. Essential Skills: Competent IT skills to support data analysis and produce reports, intermediate/advanced skills in Microsoft Excel (VBA and Power Query if possible), Tableau or Power BI, Wrike or Microsoft Project. Understanding of parts tracking via GPIRS/SAP … capable to produce dashboards from scratch and work in the maintenance (Power BI, Tableau or any other similar tool) Project Planning software skills, like Microsoft Project, Oracle P6, Wrike or similar tool. JBRP1_UKTJ More ❯
able to read, understand and interpret engineering drawings that will be issued for the installation process. Must be IT literate, moderate skills in the Microsoft Office Suite required (Word, Excel, Outlook, PDF, Microsoft Project). Experience of Revit, Inventor and BIM modelling would be an advantage but not More ❯
leicester, midlands, united kingdom Hybrid / WFH Options
Reed- UNLIMITED
apply. We'd love to hear from you! About the role As Hargreaves Lansdown (HL) continues it digital journey, we are seeking an experienced Microsoft Infrastructure Product Lead to support our Azure Cloud Platform and VDI team with a proven track record in managing and maintaining cloud solutions within … managing an Azure Platform including Azure Networking, Azure Virtual Machines, Azure storage, Azure Backup and Azure Site Recovery (or equivalent cloud platform) Understanding of Microsoft's Cloud Adoption Framework, Azure Landing Zones and Well Architected Framework Proven track record in leading technology services across multiple functions within an enterprise More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Hastings Direct
shop, documentation with minimal supervision The interview process Our interview process involves the below: Recruiter screening call 1st stage intro interview with hiring leader (Microsoft Teams) 2nd interview competency interview combined with case study (Microsoft Teams) As a Disability Confident employer, we're committed to ensuring our recruitment More ❯