Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
methodologies , defect tracking, and release management. Demonstrated ability to investigate and resolve issues methodically and independently. Familiarity with incident management and ITSM tools (e.g., ServiceNow, JIRA). Experience working in Agile or DevOps environments is a plus. Excellent communication and leadership skills. Bachelor's degree in Computer Science, Information Technology More ❯
Data Centre (or similar environment) best practices and industry cabling standards and cable types (UTP & Optical Fibre) Knowledge of asset management and ticketing system (ServiceNow, Remedy/Aperture/ImVision) Attention to Detail North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities More ❯
for BPSS clearance) What You'll Do: Lead IT infrastructure and digital projects Analyze business processes and develop tech strategies Provide advanced support using ServiceNow and ITIL best practices Deliver outstanding customer service and user training Work closely with teams to implement solutions that drive results What You Bring: Degree … or relevant IT certifications 4+ years' IT experience, including project management Strong communication, problem-solving, and customer service skills Experience with ServiceNow and in manufacturing environments Proactive, detail-oriented, and strategic thinker Bachelor's degree in IT, Computer Science, or relevant certifications (e.g., ITIL, Microsoft, CompTIA) If you're ready More ❯
