2 of 2 Remote/Hybrid TCP/IP Jobs in Leicestershire

Provide advanced 2nd line support and resolve escalated tickets within SLAs Troubleshoot Windows, Microsoft 365, Active Directory and endpoint issues Support Intune, Azure / Entra ID, Exchange, Teams and SharePoint Troubleshoot DNS, DHCP, TCP / IP, VPN and connectivity issues Support device … records Work with 3rd line, infrastructure, networking and security teams Provide technical guidance to 1st line where required Technical Skills Windows 10 / 11 Active Directory & Group Policy Microsoft 365 Intune & Entra ID / Azure DNS & DHCP Networking, VPN & TCP / IP ...

customer experience Participate in an on-call rota (1 in 8 weeks) What You Bring Experience in a technical support role (software / consultancy / SI / dealing with external customers not internal) Strong troubleshooting ability and communication skills Microsoft stack knowledge … Server, Azure, Active Directory) Familiarity with virtualisation, networking (TCP / IP), and case management tools (Jenkins ideally) Desirable PKI | Firewalls | Entra | JavaScript / scripting | Mobile tech | Salesforce | Powershell This is a strong opportunity to build your career in cyber security within ...