5 of 5 Remote/Hybrid Windows 10 Jobs in Leicestershire

that enhance IT service delivery. Key Responsibilities Act as an escalation point for 1st Line queries, resolving complex issues efficiently. Support and administer Windows desktop and server environments. Troubleshoot Office 365, Active Directory, Exchange, and basic networking problems. Install, configure, and maintain hardware, software, and peripherals. Provide remote … Bring 2+ years' experience in an IT support role, ideally with exposure to 2nd line responsibilities. Strong knowledge of Microsoft environments (Windows 10/11, Windows Server, O365, AD). Familiarity with networking fundamentals (routers, switches, firewalls, VPNs). Excellent troubleshooting and communication skills ...

will gain valuable experience around mentoring more junior engineers. Responsibilities Provide advanced 2nd line support and resolve escalated tickets within SLAs Troubleshoot Windows, Microsoft 365, Active Directory and endpoint issues Support Intune, Azure/Entra ID, Exchange, Teams and SharePoint Troubleshoot DNS, DHCP, TCP/… documentation and IT records Work with 3rd line, infrastructure, networking and security teams Provide technical guidance to 1st line where required Technical Skills Windows 10/11 Active Directory & Group Policy Microsoft 365 Intune & Entra ID/Azure DNS & DHCP Networking, VPN & TCP/IP Enterprise ...

rollouts Escalate complex issues to senior engineers Maintain accurate IT records and documentation Collaborate and contribute to a team-focused culture Technologies & Skills Windows 10/11, Active Directory, Microsoft 365 (Exchange, Teams, SharePoint) Intune, Azure, DNS, DHCP Enterprise endpoint support/setup Strong problem-solving ...

rollouts Escalate complex issues to senior engineers Maintain accurate IT records and documentation Collaborate and contribute to a team-focused culture Technologies & Skills Windows 10/11, Active Directory, Microsoft 365 (Exchange, Teams, SharePoint) Intune, Azure, DNS, DHCP Enterprise endpoint support/setup Strong problem-solving ...

issues to 2nd and 3rd line support teams. Setting up end user hardware using imaging and automated device management systems. Imaging, configuring, troubleshooting Windows Desktop/Laptop and printing. Working with mobile technologies such as Apple iPhones and iPads. Key supported technologies include: Windows 10 ...