2 of 2 Remote/Hybrid Change Management Jobs in Letchworth

wide range of end-user IT issues, escalating complex problems to specialist teams when required. Manage and prioritise workloads effectively using the IT Service Management platform. Maintain accurate records of incidents, requests, resolutions, and customer communications. Collaborate with Digital Workplace and wider IT teams to deliver a consistent … knowledge articles that improve service quality and support efficiency. Identify recurring issues and trends, contributing to continuous service improvement initiatives. Support wider IT Service Management activities, including Incident Management, Request Fulfilment, Change Management, Major Incident Management, and Problem Management. Essential and Desirable Criteria Essential Criteria ...

project plans, agreed with the Data Platform Manager Implementation or coding Build data pipelines for data throughout the Azure Data Platform stages, integrating data management best practices at all stages (Azure Synapse, PostgreSQL, ADF, Python) Develop data sets which are optimised for their given use case, e.g. self-service … maintained Automation of end-to-end data flows Creation of data sets for analytics and data scientist team members Deployment Follow the release management process as agreed with the Data Platform Manager Design and implement an Agile work management approach Manage code quality and security policies by adhering ...