21 of 21 Remote Customer Service Jobs in Lincoln

Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery More ❯

Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … have the opportunity to be hands on with the latest Salesforce products. You will support the product owners in the delivery of the European customer service transformation program. Help improve the business processes, efficiency & adoption of Salesforce with the roll out of the new organisation by implementing a … validate business requirements. Other ad hoc requests including management of the EU Sales Operations mailbox – supporting the 1,000 Salesforce users across Europe with customer service queries. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding of Salesforce CRM functionalities, features More ❯

a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer … post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support … process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. More ❯

to join their growing team, delivering innovative CRM solutions to clients across a range of industries. Ideally, you’ll have some experience with Field Service , or a keen interest in developing your skills in this area. Key responsibilities: Work closely with clients to gather requirements, design solutions, and deliver … end-to-end D365 CE implementations Provide expertise across Sales, Customer Service, and (ideally) Field Service modules Configure and customise Dynamics 365 CE to meet client needs Support user adoption through training and documentation Collaborate with developers and project teams to deliver seamless solutions Key requirements: Proven … experience delivering Dynamics 365 CE solutions (Sales, Customer Service, and/or Field Service) Strong understanding of CRM processes and best practices Excellent client-facing and communication skills Ability to work independently in a remote environment Microsoft certifications (desirable but not essential) What’s on offer More ❯

Cue is a rapidly growing customer service SaaS company focused on enabling businesses to engage their customers through WhatsApp, web chat widgets, Facebook Messenger, and more. We are looking to elevate the UI experience of our omni-channel AI customer service platform to the level of … structured and easily understandable components, flows, and mockups. Develop and maintain design systems : Ensure a consistent brand and product experience across all touchpoints. Conduct customer research & usability testing : Speak with customers and CS teams to understand user needs and expectations. Design AI-driven features : Work with the team to More ❯

Customer Marketing Executive - Connect Fibre Work from home with regular team meetups £30,000 plus Excellent Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the UK … in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and … and templates to our in-house design team and external agencies. ● Optimise campaigns through A/B testing and identify opportunities for growth. ● Drive customer adoption by supporting and executing consumer marketing activities. ● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of More ❯

work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge … the Utility market, and transfer knowledge to other colleagues contribute on growing our CE capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years More ❯

technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on … on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global More ❯

Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. · Configure and customise Dynamics 365 (Sales, Customer Service, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. · Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI … Power Pages, and Power Portals. · Integrate solutions with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. · Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. · Participate in pre-sales, proposal development, and client solution workshops. · Contribute to internal capability development … a valid passport). · Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. · Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). · Advanced experience with Power Platform tools and Azure services. · Skilled in full configuration and customisation of Dynamics More ❯

Homeflow is a market-leading, fast-growing, profitable, software-as-a-service (SaaS) business in the property market. We think we’re a lovely team of people with a fantastic company culture that we want to retain as we grow - ambitious, hard-working and collaborative yet respectful of work … can expect to feel welcomed and supported by some truly talented people, in a company that is constantly innovating. We are looking for a Customer Support Executive to join our Client Services Division of which the primary purpose is to keep our customers satisfied and delighted. The objective of … this role is to work with our remote team of 3 Customer Support Executives to manage tickets through FreshDesk (so exposure to this system will be a definite benefit) and to solve customer issues through our own in-house bespoke CMS systems. A previous role within QA or More ❯

in an AI context is a must. AI Engineer Key Responsibilities: Develop and optimise AI-powered recommendation engines, chatbots, and virtual assistants to enhance customer experience and personalise interactions. Create predictive models for demand forecasting, inventory management, and dynamic pricing to optimise operations and reduce costs. Build machine learning … models for content recommendation engines and audience insights. Design AI-driven marketing tools, customer segmentation models, and automated A/B testing to improve targeting and ad performance. Implement generative AI techniques for the creation of imagery relevant to client needs. Collaborate with cross-functional teams to integrate AI … solutions across marketing, operations, customer service, and sales. AI Engineer Required Qualifications and Skills: Proficiency in programming languages such as Python, R, or Java, with experience in AI frameworks (e.g., TensorFlow, PyTorch, Keras). Strong knowledge of data analysis, visualisation tools, and big data technologies (e.g., SQL, Hadoop More ❯

this position, you will shape high-impact digital strategies and lead the design of end-to-end solutions that harness Power Platform, Dynamics 365 Customer Engagement suite and Microsoft’s cloud technologies. You’ll engage with senior stakeholders, contribute to solution governance forums, and play a pivotal role in … programme assurance. Your Responsibilities Spearhead architecture and design efforts across Dynamics 365 modules including Sales, Customer Service, and Marketing. Guide customisation and integration efforts using a blend of in-product configuration, advanced scripting, and cloud-native services. Utilise automation and integration technologies such as Logic Apps, Power Automate … Azure Functions, Service Bus, and WebJobs. Leverage modern capabilities in AI, RPA, and IoT to deliver forward-thinking solutions. Actively contribute to practice growth through knowledge sharing, capability development, and mentoring. Engage in proposal development, solution pitching, and bid support during pre-sales phases. Operate across Agile delivery models More ❯

Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account activities. Analyze sales data and market trends to identify opportunities and challenges. Customer Service and Issue Resolution: Address client inquiries, concerns, and issues in a timely and effective manner. Collaborate with customer support teams to More ❯

an elite client base. With a team of approximately 140 and a strong, collaborative culture, this organisation is known for innovation, reliability, and outstanding customer service They are now seeking an experienced Lead .NET Developer to work on their enterprise-grade, cloud-native SaaS product helping multinational organisations. More ❯

they’re doing (and knows they’re damn good at it). You can work directly with clients to map out a smart, efficient customer journey, then build the whole thing in HubSpot in a way that makes everyone’s life easier. You don’t need micromanaging — just a … the delivery of HubSpot services — onboarding new accounts and developing existing ones. This includes working with clients in a planning phase, mapping out their customer journey in granular detail and then building everything in HubSpot. Providing ongoing support to retained clients — responding quickly with expert answers and helping implement … any new developments. Training clients’ teams — whether it’s sales reps, marketing pros, customer service agents or others. Incremental is a small, ambitious agency that’s been doing great things in the HubSpot world for 3 years. But now it’s time to grow. We’ve just kicked More ❯

a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries Renowned for its high-quality deliverables, exceptional customer service, and flexibility in meeting clients’ needs this growing organisation offers a flexible, dynamic, and entrepreneurial culture. With ongoing growth and exciting career More ❯

This opportunity provides a great platform for the successful candidate to stretch themselves and work with a great team to achieve global success. A Customer Success Executive (CSE) is responsible for post-sales activities with our new customers. You’ll be translating technical information within the business to terms … sure that our customers are happy and that the products are working perfectly. We expect a successful CSE to be able to listen to customer and channel partner concerns, rephrase these concerns and engage with our engineering teams to provide a world-class product by delivering a world-class … service. The CSE has a unique role, advocating for the customer and the business at the same time. This is a technical role, you will probably have hands-on experience of installing operating systems (Windows and Linux), databases and cloud services such as Microsoft Azure. This might be your More ❯

Tech Sales Representative position for Swedish or Spanish speakers. What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in Spanish or Nordic … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Ensure warm handover of qualified opportunities to Account Manager to negotiate further What's in it for you More ❯

Account Executives HYBRID positions for French or Dutch speakers. What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in French or Benelux … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities for More ❯