CRM Analyst
Lincoln, Lincolnshire, East Midlands, United Kingdom
pib Group
seeking a motivated and detail-oriented CRM Analyst to join our growing team. As a Salesforce/HubSpot Analyst, you will be responsible for optimizing our CRM systems, ensuring data accuracy, and leveraging advanced features to improve sales, marketing, and customer service processes. You will work closely with cross-functional teams to analyze and report on CRM performance, implement … Salesforce, HubSpot, and other internal tools/systems. Design, implement, and optimize workflows, automation, and processes within both platforms. Troubleshoot and resolve issues related to Salesforce and HubSpot configurations. Data Management & Reporting: Monitor and maintain data quality within Salesforce and HubSpot by implementing data validation rules, cleaning up inconsistencies, and identifying data gaps. Develop custom … value of Salesforce and HubSpot tools. Stay up-to-date with the latest Salesforce and HubSpot features, and propose recommendations for improving functionality and usability. Strategic Analysis: Analyze CRM data to identify trends, areas for improvement, and business opportunities. Provide strategic recommendations to enhance customer engagement, sales performance, and marketing ROI. Support leadership in decision-making through data More ❯
Employment Type: Permanent
Posted: