3 of 3 Performance Optimisation Jobs in Lincoln

robust APIs, service layers, and data models that support frontend applications and integrations with third-party systems. Alongside feature development, youll focus on improving performance, strengthening security, and enhancing the reliability of core backend systems. Youll also help implement automated testing, code quality tooling, and deployment automation to ensure … level and junior engineers. Beyond development, youll be involved in diagnosing and resolving complex technical issues. This includes investigating production incidents, identifying performance bottlenecks, and resolving data inconsistencies or service degradation. Youll support root cause analysis and help implement long-term solutions that improve platform stability. Collaboration will ...

Dynamics 365/Dataverse (tables, relationships, option sets, including custom tables). Delivered reporting for Customer Service/Contact Centre : cases, queues, SLAs, agent performance, call statistics. Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/Synapse Link/Fabric ) and shaping for analytics. Implements … governance, and performance optimisation (model + measures). Can translate service ops needs into clear KPIs, definitions, and usable dashboards. Nice to Haves: Knowledge of Omnichannel/contact centre metrics (e.g., FCR, AHT, backlog/aging). Broader Power Platform exposure (Power Apps/Automate ...

from Dynamics 365/Dataverse (tables, relationships, option sets, including custom tables) Delivered reporting for Customer Service/Contact Centre : cases, queues, SLAs, agent performance, call statistics. Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/Synapse Link/Fabric ) and shaping for analytics PowerBI Developer … Implements RLS , governance, and performance optimisation (model + measures) Can translate service ops needs into clear KPIs, definitions, and usable dashboards Nice to Haves PowerBI Developer Knowledge of Omnichannel/contact centre metrics (e.g., FCR, AHT, backlog/aging) Broader Power Platform exposure (Power Apps/Automate ...