2 of 2 Remote/Hybrid Project Management Jobs in Lincoln

postholder is responsible for leading, managing and developing the Digital Customer Experience function, encompassing 1st, 2nd line support services, requesting and ITIL-aligned Service Management functions. The role holds accountability for service performance, customer outcomes and the effective management of teams delivering support across multiple organisations. … across Digital Customer Experience, setting clear strategic direction, performance expectations and service standards, and fostering a customer-centred, outcomes-focused culture. Lead major incident management, coordinating stakeholders and communications, and ensuring post-incident learning drives service improvement. Act as the senior escalation point for complex delivery issues, balancing competing ...

platform that the client's own users work with. The platform underpins both, and this role works on both. Depending on the project, the work leans towards Python data science, building models with the standard scientific libraries, or towards getting those models onto the platform, whether we run them … with their specific needs and business processes. Using data analysis to provide actionable insights and strategic recommendations, helping clients make informed, data-driven decisions. Project Leading or participating in client meetings to provide project updates, gather feedback, and address client needs or concerns. Ensuring strong communication and collaboration ...