2 of 2 Remote/Hybrid User Experience Jobs in Lincolnshire

maintained. Collaborate on Teams Telephony integration, SBC/ICS setup, and session/context handling. Provide expert guidance on solution design, scalability, failover, and user experience. Person Specification Must Have: Proven experience with Dynamics 365 Customer Service/Contact Centre . Strong knowledge of contact centre telephony concepts … including IVR, call routing, and DTMF . Hands-on experience with Copilot Studio agents and bots . Experience integrating Azure Communication Services with Dynamics 365. Strong Power Automate skills for event-driven flows and automation. Operational experience in monitoring, troubleshooting, and optimising call centre solutions . Excellent ...

Senior SEO Executive Location: Hybrid/3 days in the Office, DN21 2AU Salary: Competitive salary (based on experience) Contract: Full Time, Permanent Hours: Monday - Thursday 8am-5pm, Friday 8am-3pm What We Offer Competitive salary (based on experience) Performance-linked incentives Hybrid working model Clear progression opportunities … performance across client accounts, including: SEO Strategy & Execution Conduct advanced keyword and intent research (transactional, informational, navigational) Optimise on-page content for rankings, UX, and conversion Support GEO & AEO-ready content (structured content, entity alignment, topical authority) Implement internal linking strategies that improve crawlability and authority flow Technical & Performance ...