1 of 1 Remote/Hybrid Performance Metrics Jobs in Liverpool

with service, security operations, and consulting teams to build trusted partnerships. You will proactively manage relationships with strategic clients, keeping them informed of key metrics, service updates, and upcoming initiatives. You will also oversee client deliverables, monitor onboarding and consulting projects, ensure milestones are met, and address any issues … drive service improvements. Issue Resolution: Proactively manage and resolve client concerns, escalating when necessary to ensure satisfaction. Service Reporting: Compile and deliver key service metrics, including Quarterly Business Reviews and service updates, highlighting performance, deliverables, and strategic recommendations. Growth Opportunity Identification: Collaborate with clients and internal teams ...