Vice President Customer Operations
- Hiring Organisation
- Motive Group
- Location
- Greater Liverpool Area, United Kingdom
incident response, capacity and change management Client Delivery : repeatable enterprise onboarding, implementation governance, documentation, handover into BAU Service Delivery : proactive support model, SLAs, escalations, performance metrics, customer confidence What success looks like (early): Clear accountability across the customer lifecycle Reduced escalations and improved operational predictability More consistent onboarding ...