Vice President Customer Operations
- Hiring Organisation
- Motive Group
- Location
- Greater Liverpool Area, United Kingdom
business as they hire a VP, Customer Operations to take executive ownership of the post-sales customer journey-from enterprise onboarding through in-life service and platform reliability. This is a true transformation role, bringing together DevOps/Service Operations, Client Delivery, and Service Delivery … processes that deliver predictable outcomes as the company grows. What you’ll lead: End-to-end Customer Operations ownership across implementation, support and operational service DevOps/Service Operations : reliability, monitoring, incident response, capacity and change management Client Delivery : repeatable enterprise onboarding, implementation governance, documentation, handover into ...