Head of Support
livingston, central scotland, united kingdom
Resourcing Group
team and setting the standard for service excellence Providing second and third-line support for users of Stampedes SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede products to new clients Collaborating with product, engineering, and customer teams to resolve escalations Driving internal improvements in support processes and documentation Hiring, training, and mentoring More ❯
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