1 of 1 Remote 1st Line Engineer Jobs in London

with a company that values your input, invests in your development, and gives you the freedom to work from anywhere? Impact IT is offering an exciting opportunity for a 1st Line Engineer to join a dynamic, forward-thinking team that supports regulated businesses and charities across the UK. This is more than just a helpdesk … a cost into a true business asset. Impact IT handle everything so that their customers don't have to lift a finger. What You'll Be Doing: Provide responsive 1st Line support Meet KPIs and contribute to continuous improvement Play a role in delivering IT projects Constantly seek to grow your skills and improve internal processes This … Friday, 9am-6pm UK time. Some occasional out-of-hours or weekend work may be required. What We're Looking For: Must-haves: 1-2+ years in a 1st Line Support role Experience within a Managed Service Provider (MSP) Comfortable across Microsoft, Apple, and Google tech stacks Strong grasp of service delivery best practices Excellent communication More ❯