2 of 2 Remote 1st Line Engineer Jobs in London

a people-first and sustainable approach to technology, giving our team the chance to work with the latest tools in diverse client environments. The Role Were looking for a 1st Line Service Desk Engineer to join our team in North Acton. This role is the first point of contact for clients, solving IT issues quickly … and providing excellent service. Youll start onsite for training and onboarding , then move to a hybrid working model . What Youll Do Be the first line of support for client IT issues (phone, email, tickets). Work across Google Workspace (60%) and Microsoft 365 (40%) environments. Support Gmail, Google Drive, Meet, Groups, and shared calendars, as well as … or Kandji). Escalate complex issues to 2nd Line engineers when needed. Keep tickets and documentation up to date. What Were Looking For Previous experience in a 1st Line/Service Desk role (MSP experience a bonus). Strong knowledge of Google Workspace and good knowledge of Microsoft 365 . Comfortable supporting both Windows and More ❯

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London WRK WITH THE LATEST … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and … Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer More ❯