1stLineSupport Engineer - Hybrid (2 days WFH) - up to 30K + 2x Overtime - Farringdon, London An exciting new opportunity has become available for a 1stLineSupport Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Farringdon … London. We are looking for enthusiastic, passionate 1stLineSupport Engineer to join a forward-thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer … innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 1stLineSupport Engineer experience: Windows 7 and Windows 10 Operating Systems Office 365 Exchange 2007/2010/2013/ More ❯
1stLineSupport Engineer Location: London - Hybrid working (5 days on-site during probation; after 6 months probation, 1 day remote depending on business need) Salary: Up to £28,000 DOE Are you a motivated IT professional with a passion for customer service and problem … solving? We're looking for an experienced 1stLineSupport Engineer to join our growing team in central London. As a leading MSP, we deliver exceptional IT support services designed to boost performance, minimise downtime, and reduce operational costs. Our proactive and strategic … Responsibilities: Deliver professional, customer-focused service throughout each ticket's lifecycle Log, categorise, and prioritise tickets in line with SLAs Provide firstlinesupport via telephone and remote tools Troubleshoot and resolve incidents related to hardware, software, networks, and applications Liaise with third-party More ❯
Job Title: FirstLineSupport Technician Salary: £25,000 - £29,000 Industry: Legal Location: London/Hybrid Type: Full-Time About the Role You will be part of a collaborative IT team responsible for maintaining and supporting the organisation’s IT, IS, and telecoms systems. Your … day-to-day responsibilities will include providing first-line technical support to approximately 200 users, resolving issues efficiently, maintaining IT systems, and assisting with hardware/software installations and IT projects. Key Responsibilities Provide first-line technical support for hardware, software, and … peripheral devices Log and manage support requests, keeping users updated on progress and outcomes Troubleshoot and resolve issues within established SLAs Escalate complex issues appropriately while ensuring continuity of service Support account management and ensure adherence to security protocols Conduct daily system health checks and address More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Primis
Job Title: FirstLineSupport Technician Salary: £25,000 - £29,000 Industry: Legal Location: London/Hybrid Type: Full-Time About the Role You will be part of a collaborative IT team responsible for maintaining and supporting the organisation’s IT, IS, and telecoms systems. Your … day-to-day responsibilities will include providing first-line technical support to approximately 200 users, resolving issues efficiently, maintaining IT systems, and assisting with hardware/software installations and IT projects. Key Responsibilities Provide first-line technical support for hardware, software, and … peripheral devices Log and manage support requests, keeping users updated on progress and outcomes Troubleshoot and resolve issues within established SLAs Escalate complex issues appropriately while ensuring continuity of service Support account management and ensure adherence to security protocols Conduct daily system health checks and address More ❯
