1 to 2 of 2 2nd/3rd Line Support Jobs in London

2nd / 3rd Line Support Engineer Chessington, Surrey- 4 / 5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support … initially which can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second / Third Line Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs … coordinate all computer hardware & software-related queries & requests from the group. Where possible will answer queries directly, or coordinate the incident / problem determination and resolution with other teams and communicate status updates back to the originating user. The candidate will perform a broad range of technical and professional more »

We are looking for an experienced 2 nd to 3 rd line IT support technician to be based in the City of London. The starting base salary is £35,000-40,000, depending on experience and Microsoft certifications. To be considered for this position, you must … via telephone, email, and desk-side; troubleshooting and problem analysis; proactive maintenance to systems and Cloud services; taking escalation calls from 1 st line support; managing helpdesk queues; contributing to deployment projects such as Cloud service builds and office moves. Musts are in-depth experience of Windows 10 / 11, Microsoft 365, Microsoft Azure and Entra ID, MDM and Intune, email security and archiving, Cloud backups, market data services (Bloomberg) configuring and supporting more »