2 of 2 Remote 2nd Line Support Engineer Jobs in London

The Role 2nd Line Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f … you answered yes, then we may have the role for you! An opportunity his arisen for a 2nd Line Technical Support Engineer, working in our IT team based in Uxbridge. The Technical Engineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They … requires deep dive investigations into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and More ❯

Systems Engineer - 2nd Line Support Location: Central London (4 days on-site, 1 day WFH) Sector: Financial Services Technology Do you thrive in a high-performance environment, where every day brings fresh challenges and the chance to work with some of the most dynamic clients in the financial sector? We are a leading … to deliver exceptional IT support and solutions. We place service before sales and excellence before everything else - and we're now looking for a driven, service-focused 2nd Line Systems Engineer to join our expert Service Desk team. This is a role where your skills will be tested, your potential nurtured, and your … career accelerated - with clear pathways to senior technical, leadership, and consultancy roles. What you'll be doing: Providing expert 2nd line technical support to high-profile clients, including traders, investors, and senior executives. Taking ownership of incidents and service requests, ensuring swift, professional resolution. Mentoring junior engineers and driving service improvements. Managing escalations from 1st More ❯