Contact Centre Engineer
- Hiring Organisation
- 83zero Limited
- Location
- London, United Kingdom
- Employment Type
- Permanent
- Salary
- £70,000
prompts. Implement features such as chat, voice, tasks, and workforce management integrations. AWS Engineering & Automation Work across core AWS services (e.g., Lambda, DynamoDB, S3, CloudWatch, IAM, API Gateway ) to support and extend contact centre functionality. Write, update, and maintain Lambda functions (ideally Python/Node.js) to support automation … working with Amazon Connect in an engineering or configuration capacity. Hands-on experience with AWS services such as Lambda, S3, IAM, CloudWatch, DynamoDB, API Gateway . Ability to build and troubleshoot contact flows , queues, routing, and telephony features. Competence writing Lambda functions (Python or Node.js preferred). ...