Service Performance & Improvements Partner
- Hiring Organisation
- Canada Life
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
recommendations that drive service improvements and risk mitigation. Work closely with IT & Business leadership to maintain visibility of service impacts and identify strategic improvements. Skills, Knowledge and Experience Strong experience in IT service delivery and governance, preferably within a post-outsourcing, BAU operational framework. Deep understanding of commercial contract … methodologies.• Proven ability to navigate complex service relationships in a structured, governance-driven environment. Ability to tailor communication depending on audience• Excellent stakeholder engagement skills, with experience working between business units, IT service teams, and vendors. Engages stakeholders proactively, ensuring accountability and alignment between business IT and the shared ...