5 of 5 Remote Applications Support Jobs in London

Job Description We now have a new opportunity for an Application Support Analyst to join the London Application Support Team. Reporting into the Application Support Manager, the role will be responsible for providing high quality support of AJ Bell’s trading platform, helping to develop, refine and maintain processes and improvements and … customer service to the business and our clients. Where appropriate, the role will also be responsible for providing support on incidents that are escalated by the Application Support Manager. What does the job involve? Management of application support tickets and keeping the queues as low as possible. Provide solutions to operational processes by establishing … with 3rd parties, ensuring service levels and user updates are maintained. Root cause analysis – identifying underlying root causes for recurring issues. Supporting project work as agreed with the Application Support Manager. Varied involvement in projects and initiatives relating to the trading platform. Both as an SME and occasionally as a team member to help deliver work packages. Where More ❯

Investment Banking - Infrastructure Application Support - Linux/Unix/AWS/IBM WebSphere/ServiceNow What you will be doing: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure … support and Unix DBA Support Provide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod. Manage and escalate problems as appropriate. Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner … fixes to applications. Support other technical changes being made which affect the Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments. Key Skills/Experience Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment. Must have More ❯

Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. Suade is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants … will receive consideration for employment without bias. Job Summary The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers. You will be … the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first line of contact with our clients, solving their information queries More ❯

Application Support Analyst - £40,000 + 12.5% pension Hybrid - 2 days in the office (London) We're working with a not-for-profit membership organisation that champions and protects the rights of authors, ensuring they receive fair recognition and reward for their work. With over 125,000 members worldwide, the organisation plays a vital role in licensing, collecting … and distributing revenues, while also campaigning for policies that support writers. They are now looking for an Application Support Analyst to join their IT team. This role is key to supporting the organisation's SAP Business One applications and associated systems, ensuring they run smoothly and continue to evolve in line with the needs of … the business. The role As an Application Support Analyst, you'll: Act as the escalation point for end-user support on SAP Business One, Power BI, and bespoke applications. Troubleshoot issues, resolve data queries, and manage service requests. Support income processing and data matching, ensuring accuracy across complex operational processes. Work closely with internal More ❯

Application Support Engineer (Linux OOP Perl MySQL) London/WFH to £55k Are you a technologist Application Support Engineer with the ability to read and understand object orientated code? You could be joining a market leading FinTech company that provides a highly functional suite of software products to support post-trade processing for clients … including most of the financial institutions across the globe, processing around $3 trillion per day in securities lending. As an Application Support Engineer you will join a small, collaborative team responsible for client support and gain an indepth knowledge of their suite of products. There are a range of different things you can get involved with … SQL commands You have a basic networking and Cloud knowledge You're collaborative, with excellent communication and client facing skills What's in it for you: As an Application Support Engineer you will earn a competitive package: Salary to £55k + on-call payments (c£7k p/annum) Bonus Private Medical Insurance Employee Assistance Programme (including More ❯