approach to development, and delivering solutions through an agile framework. Our Technology team is responsible for: Software Development Infrastructure DevOps and Automation Service Delivery Brief Role Objective: The ApplicationSupportManager is responsible for managing the provision of business critical software applications to enable the operation of LGT Wealth Management. The role includes management of … a broad remit including responsibility for the operation of strategic applications, project delivery and contribution to the broader IT strategy. Key Responsibilities: Lead, manage, and develop the applicationsupport team to ensure high performance and continuous growth. Allocate resources effectively to meet service demands and project requirements. Service Operations & Incident Management Oversee the resolution of application-related … project teams to ensure smooth transition into support. Understanding of data protection, security standards, cyber security concepts and compliance requirements. Ability to assess and mitigate risks related to applicationsupport and service delivery. Customer Focus Strong commitment to delivering high-quality support and enhancing user satisfaction. Ability to manage expectations and resolve conflicts effectively. Interested in More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Synapri
Synapri collaborates with an established insurance business, to identify a capable ApplicationSupportManager to join them on a permanent basis. You will have the amazing opportunity to build and lead a team from scratch, ensuring stable and high performing application operations across the business. You will have responsibility for refining support processes and … excellence by engaging with all stakeholders and staff across TechOps, IT Service Desk, Engineering and Business teams. This role requires a hands-on manager with technical applicationsupport background. A large part of this role will be speaking and presenting to non-technical stakeholders to translate issues, therefore the successful candidate will need to possess very … This is on a hybrid work model – split 50/50 between on-site attendance (in Central London) and home. Skills and experience needed: -Demonstrable experience in an ApplicationSupportManager/Lead role, ideally in the financial services, insurance or similar regulated industries. -Minimum 5 years of experience in managing ApplicationSupport supports More ❯
Synapri collaborates with an established insurance business, to identify a capable ApplicationSupportManager to join them on a permanent basis. You will have the amazing opportunity to build and lead a team from scratch, ensuring stable and high performing application operations across the business. You will have responsibility for refining support processes and … excellence by engaging with all stakeholders and staff across TechOps, IT Service Desk, Engineering and Business teams. This role requires a hands-on manager with technical applicationsupport background. A large part of this role will be speaking and presenting to non-technical stakeholders to translate issues, therefore the successful candidate will need to possess very … This is on a hybrid work model – split 50/50 between on-site attendance (in Central London) and home. Skills and experience needed: -Demonstrable experience in an ApplicationSupportManager/Lead role, ideally in the financial services, insurance or similar regulated industries. -Minimum 5 years of experience in managing ApplicationSupport supports More ❯
A leading financial services organisation is on a mission to modernise its technology stack - and we're looking for an experienced ApplicationSupportManager to lead this critical function. Based in London, this is a key leadership role within the Engineering and Technology team. You'll take ownership of core business applications - from SaaS to … in-house systems - and ensure their performance, stability, and continuous improvement. What you'll be doing: Lead and develop a growing ApplicationSupport team Own the support lifecycle of critical business applications Manage major incidents (P1/P2) and drive root cause analysis Improve monitoring, observability, and performance metrics Collaborate with Dev, Infra, and IT … service Oversee vendor relationships and third-party support Contribute to the transition to modern technologies (Azure, Docker, AKS) What we're looking for: Proven experience in ApplicationSupport leadership (preferably in regulated environments) Strong technical background with Microsoft stack (.NET Core, C#, SQL, etc.) Familiarity with modern cloud platforms and observability tools (e.g. Dynatrace, Azure App More ❯