Kingston Upon Thames, England, United Kingdom Hybrid / WFH Options
Reveal Media
providing customer software support for DEMS related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. This role requires excellent customer service skills and advanced technical knowledge and experience, as well as a passion for emerging technologies and the drive to ensure the Helpdesk achieves its … of the issue, to enable them to provide a suitable fix or patch relating to the issue. Maintaining a high degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service … hours support on a rota basis with other members of the support team for designated enhanced customer support level. DEMS/360 Cloud AzureAppService : Experience in designing, deploying, and managing AzureApp Services to host web applications, APIs More ❯
london (kingston upon thames), south east england, united kingdom Hybrid / WFH Options
Reveal Media
providing customer software support for DEMS related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. This role requires excellent customer service skills and advanced technical knowledge and experience, as well as a passion for emerging technologies and the drive to ensure the Helpdesk achieves its … of the issue, to enable them to provide a suitable fix or patch relating to the issue. Maintaining a high degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service … hours support on a rota basis with other members of the support team for designated enhanced customer support level. DEMS/360 Cloud AzureAppService : Experience in designing, deploying, and managing AzureApp Services to host web applications, APIs More ❯
their influence spanning over 40 countries. Their mission to make a positive impact continues to gain momentum Purpose To manage and monitor our Azure-based SaaS solution in order to ensure system reliability and a high standard of customer service at all times. To detect any … resolved appropriately. To use data to build historical trend analyses and provide reporting. Your Responsibilities and Tasks Monitoring & Incident Detection Implement and manage Azure Monitor, Application Insights, and Log Analytics to track system performance. Set up automated alerts for AppService, SQL Database, and … health. Escalate detected incidents immediately to appropriate teams. Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime More ❯
london, south east england, United Kingdom Hybrid / WFH Options
The Digital Recruitment Company
their influence spanning over 40 countries. Their mission to make a positive impact continues to gain momentum Purpose To manage and monitor our Azure-based SaaS solution in order to ensure system reliability and a high standard of customer service at all times. To detect any … resolved appropriately. To use data to build historical trend analyses and provide reporting. Your Responsibilities and Tasks Monitoring & Incident Detection Implement and manage Azure Monitor, Application Insights, and Log Analytics to track system performance. Set up automated alerts for AppService, SQL Database, and … health. Escalate detected incidents immediately to appropriate teams. Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime More ❯
Kingston Upon Thames, England, United Kingdom Hybrid / WFH Options
Reveal Media
influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose To manage and monitor our Azure-based SaaS solution in order to ensure system reliability and a high standard of customer service at all times. To detect any … resolved appropriately. To use data to build historical trend analyses and provide reporting. Your Responsibilities and Tasks Monitoring & Incident Detection Implement and manage Azure Monitor, Application Insights, and Log Analytics to track system performance. Set up automated alerts for AppService, SQL Database, and … health. Escalate detected incidents immediately to appropriate teams. Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime More ❯
london (kingston upon thames), south east england, united kingdom Hybrid / WFH Options
Reveal Media
influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose To manage and monitor our Azure-based SaaS solution in order to ensure system reliability and a high standard of customer service at all times. To detect any … resolved appropriately. To use data to build historical trend analyses and provide reporting. Your Responsibilities and Tasks Monitoring & Incident Detection Implement and manage Azure Monitor, Application Insights, and Log Analytics to track system performance. Set up automated alerts for AppService, SQL Database, and … health. Escalate detected incidents immediately to appropriate teams. Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime More ❯
you will have opportunities to collaborate and use the skill of the wider platform team. Key Responsibilities: Automate infrastructure using Terraform to manage Azure resources. Improve CI/CD pipelines in Azure DevOps for efficient testing and deployment. Set up monitoring and observability tools (Azure Monitor, App Insights) to maintain system health. Lead load testing, performance tuning, and incident response for optimal system performance. Collaborate with developers, data scientists, and QA engineers to scale the platform and ensure it meets client demands. What We’re Looking For: Experience in DevOps, SRE … or Cloud Engineering. Strong knowledge of Azure services (Batch, Functions, AppService, Cosmos DB, etc.). Expertise in infrastructure such as Code (Terraform) and CI/CD pipelines (Azure DevOps). Hands-on experience with monitoring and logging tools. Proficiency in scripting More ❯
OOP, design patterns, REST APIs, software architecture, and coding best practices. Proficiency in VS Code, C#, .NET, ASP.NET, SQL. Experience with GraphQL and Azure cloud services (AppService, Functions, Managed SQL, Redis, Blob Storage). Experience with SQL Server, Atlas MongoDB, Elasticsearch, xUnit, Selenium … and web accessibility testing. Familiarity with observability platforms like Azure Application Insights or DataDog. Proficient with NuGet, GIT, Swagger, OpenAPI, and Terraform. Nice to have: Experience with AWS or GCP. Contributions to open-source projects or significant side projects. Knowledge of security, DevOps, enterprise architecture (ESB), AKS, and More ❯