Kingston Upon Thames, England, United Kingdom Hybrid / WFH Options
Reveal Media
Job Title: Senior Azure SaaS Reliability & Support Engineer Department: Service Delivery Location : Kingston Upon Thames/Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours/5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they … countries, our mission to make a positive impact continues to gain momentum. Purpose We operate hundreds of Single Tenant (ST) and Multi Tenant (MT) deployments for customers across Azure, each with their own servers, database, and storage. This role exists to keep every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building … Health & Incident Response Monitor ST and MT environments for server performance, response times, error rates, and application health. Detect and resolve database issues, stalled file processing, or misplaced storage objects. Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents. Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Searchability
solutions.* Full-time, permanent role based in London with hybrid working options and a competitive salary (DOE).* Immediate start available - professionals with strong experience in Microsoft infrastructure, Azure, and networking within an MSP environment are highly encouraged to apply.* To apply, please email . Who is the client? Our client is a well-established Managed Service Provider … Key responsibilities include: * Acting as the technical escalation point for complex infrastructure issues across servers, networking, cloud, and security.* Leading end-to-end project delivery - including migrations, virtualisation, Azure deployments, and network upgrades.* Designing and implementing infrastructure solutions tailored to client requirements.* Delivering high-quality documentation and project handovers.* Mentoring junior engineers and promoting best practices within the … role.* Experience working within a Managed Service Provider (MSP) or multi-client environment.* Proven expertise in the Microsoft tech stack: Windows Server, Active Directory, DNS, DHCP, GPOs, WDS, Azure AD, Azure Virtual Machines, and AzureStorage* Strong understanding of networking and security principles: VLANs, VPNs, subnetting, firewalls (Fortinet, WatchGuard, Palo Alto, or More ❯
solutions. • Full-time, permanent role based in London with hybrid working options and a competitive salary (DOE). • Immediate start available – professionals with strong experience in Microsoft infrastructure, Azure, and networking within an MSP environment are highly encouraged to apply. • To apply, please email oliver.light@searchability.com . Who is the client? Our client is a well-established Managed … Key responsibilities include: • Acting as the technical escalation point for complex infrastructure issues across servers, networking, cloud, and security. • Leading end-to-end project delivery – including migrations, virtualisation, Azure deployments, and network upgrades. • Designing and implementing infrastructure solutions tailored to client requirements. • Delivering high-quality documentation and project handovers. • Mentoring junior engineers and promoting best practices within the … role. • Experience working within a Managed Service Provider (MSP) or multi-client environment. • Proven expertise in the Microsoft tech stack: Windows Server, Active Directory, DNS, DHCP, GPOs, WDS, Azure AD, Azure Virtual Machines, and AzureStorage • Strong understanding of networking and security principles: VLANs, VPNs, subnetting, firewalls (Fortinet, WatchGuard, Palo Alto, or More ❯