Senior Sales Product Specialist
- Hiring Organisation
- Zendesk
- Location
- London, United Kingdom
- Salary
- £ 80 K
ITIL Foundation certification or equivalent practical ITIL process knowledge.Platform Background: Prior experience at or against a service management platform (ServiceNow, Freshservice, Jira Service Management, BMC, or similar), in a sales, pre-sales, or implementation capacity.AI & Automation: Familiarity with applying AI to service use cases — deflection, intelligent routing, knowledge retrieval ...