Remote Business Change Management Jobs in London

2 of 2 Remote Business Change Management Jobs in London

Service Delivery Manager

London, United Kingdom
Hybrid / WFH Options
Two Circles
including the NFL, Premier League, and UEFA. We're looking for growth-oriented, dynamic, and motivated new team members to help us build a once-in-a-lifetime sports business and reimagine the commercial frameworks of the global sports industry. Every day, our team analyses billions of pieces of behavioral, attitudinal, and purchase data from sports fans worldwide, using … possible Technology experience by applying ITSM best practices and influencing technical teams to remain customer and service-focused. This role offers an excellent opportunity to further develop your Service Management expertise, shape service strategies for internal Workplace Technology, and support the onboarding and integration of new markets and acquisitions as we expand. Your main duties & responsibilities: Develop, implement, and … ITIL and other frameworks. Establish and help the team meet clear goals and success metrics, such as KPIs and SLAs, and support daily operations. Collaborate effectively with Technical and Business Enablement teams to deliver optimal Technology Experience. Create and manage documentation and training materials. Manage relationships with suppliers and key partners involved in service delivery. Monitor and review service More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager

London, United Kingdom
Hybrid / WFH Options
Two Circles Ltd
including the NFL, Premier League and UEFA. We're looking for growth-oriented, dynamic and motivated new team members to help us build a once-in-a-lifetime sports business and reimagine the commercial frameworks of the global sports industry. Every day, our team analyses billions of pieces of behavioral, attitudinal and purchase data from sports fans spanning the … applying ITSM knowledge and good practice while influencing the technical teams to remain customer and service focused. This role is an excellent opportunity to further build on your Service Management experience, where you'll be able to shape the service strategy for internal Workplace Technology, taking ownership of incident and problem management, driving proactive support, fostering a culture … regions, and departments so that all Two Circlers are fully enabled to help clients Build the Future of Sports. You will also get opportunities to sharpen your project and change management skills by supporting the Technology onboarding and integration of our new markets and acquisitions as we rapidly expand. Your main duties & responsibilities: Developing, implementing and assuring ITSM More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Business Change Management
London
25th Percentile
£56,500
Median
£58,000
75th Percentile
£59,500