1 to 25 of 45 CRM Manager Jobs in London

Role: CRM Manager Location: UK, London Job type: Full time, permanent – hybrid This position offers a hybrid work model, allowing flexibility between working from home and our office. Typically, employees are expected to work 2 days in the office per week. Why QS? At QS, we believe … automation, and digital engagement at scale Both teams depend on a single, reliable data foundation to do this well. Today, that foundation — our HubSpot CRM platform, and the data operations that sit around it — carries risk that has not yet been consolidated under one accountable owner, and tolerance ...

CRM Manager | Retail & E-commerce Fixed Term - Contract Location: Hybrid, London - 2 Days Onsite An exciting opportunity for an experienced CRM Manager to lead a CRM communications team and own the delivery of high-volume, multi-channel customer marketing campaigns. Key Responsibilities … CRM communications calendar across email, SMS, push, and direct marketing channels. Deliver personalised, data-driven campaigns that drive engagement, conversion, and customer lifetime value. Lead testing and optimisation programmes, including A/B and control group testing. Analyse campaign performance and provide actionable insights to stakeholders. Collaborate with Marketing ...

Contract CRM Manager - 3 month contract - £180-230 per day/£35-45k per annum - Lancashire based (1 day a week) - start ASAP Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Do you have … hands-on experience with Microsoft Dynamics 365? Are you a driven CRM Manager with a strong B2B background? Are you looking for a role where you can take ownership from day one and make an immediate impact? A well-established UK logistics and fulfilment business is looking ...

CRM Manager Professional Membership Organisation Permanent - November Start Salary: £45,000–£50,000, depending on experience London A leading Professional Membership Organisation is looking for an experienced CRM Manager to take responsibility for the day-to-day management, development and continuous improvement … Microsoft Dynamics 365 CRM system. Reporting to the Chief Operating Officer, this is a hands-on role encompassing system administration, configuration, testing, reporting, integrations and user support. You will work closely with colleagues and external suppliers to ensure the CRM and associated business systems continue to meet ...

CRM Manager | Retail & E-commerce Fixed Term Contract Location: Hybrid, London An exciting opportunity for an experienced CRM Manager to lead a CRM communications team and own the delivery of high-volume, multi-channel customer marketing campaigns. Key Responsibilities Own the CRM … Analyse campaign performance and provide actionable insights to stakeholders. Collaborate with Marketing, Data, Personalisation, Content, and Technology teams. Manage and develop a team of CRM professionals. Ensure CRM best practice, GDPR compliance, and operational excellence. Experience Required Proven CRM management experience within retail, e-commerce, or consumer ...

CRM Manager will own the end-to-end CRM process - from customer understanding and lifecycle strategy through to campaign execution and performance reporting. You will work hands-on across data, digital, and print channels, collaborating closely with EMEA and international teams. Managing a CRM Manager … business understands, retains, and grows its customer base. What Will You Do? Strategy & Customer Understanding Develop and execute the UK CRM strategy, ensuring local plans align with the EMEA blueprint while reflecting the specific nuances of the UK consumer. Build and maintain comprehensive UK customer personas, blending transactional data ...

BAND: D CONTRACT TYPE: Permanent, Full-time LOCATION: London, Television Centre DEPARTMENT: CRM Data & Insights PROPOSED SALARY RANGE: £50,000 - £55,000 based on relevant skills, knowledge and experience. Plus London Weighting Allowance of £5,441 The expected salary range for this role reflects internal benchmarking and external market … home of the most powerful, entertaining, and inspiring stories for people all around the world. Purpose of the Role The B2B CRM Manager role is essential in managing both the strategy and operational running of CRM for Trade Marketing & Customer Events. This entails delivering targeted email ...

CRM Manager - Highly Sought After Boutique Law Firm - InterAction An outstanding boutique law firm is seeking a CRM Manager with strong InterAction experience to support business development, client relationship management, and data-driven decision-making across the firm. This is a brand-new role … firm and will be your chance to implement & build out the CRM function. You will also be entrusted with helping build out the CRM team - something which senior stakeholders are firmly in favour of doing. You will play a key role in managing and optimizing the firm ...

CRM from end to end and put AI at the heart of how a high-growth SaaS business talks to its customers. Hanson Search is partnering with a fast-growing, technology-led business to find their next CRM Manager. About the company: High Growth Saas Business Our client … engine, the products are genuinely modern and data-rich, and AI is embedded in how the teams work rather than bolted on. The role: CRM Manager Sitting within the Revenue team, you will own the B2B CRM strategy across the entire client lifecycle. You will design ...

possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you. THE ROLE Manager, CRM Category Expansion The Manager, CRM Category Expansion owns every scheduled brand campaign across email, SMS, push … beyond the one category they already know us for and introduce them to the rest of the range. Reporting into the UK/EU CRM Director, this person runs the process end-to-end: briefing, selecting products with Merchandising, briefing Design, aligning with US Marketing, localizing copy, and partnering ...

About the Role & Team Disney Destinations International (DDI) is seeking a CRM Manager to lead the delivery of audience‐led CRM and email marketing programmes across Walt Disney World, Disneyland Paris and Disney Cruise Line throughout the UK & Ireland and wider EMEA markets. Reporting … Senior Marketing Manager, with a dotted reporting line to the Head of EMEA CRM, this role is responsible for developing and executing CRM strategies that drive engagement, guest lifetime value and commercial performance through best‐in‐class customer communications. This role is based in our London ...

feedback to improve performance and focus effort where it makes the biggest difference. The Sales and Marketing team are recruiting for a Senior CRM Product Manager. The Senior CRM Product Manager is accountable for the day-to-day product leadership of the firm’s CRM … growth priorities through consistent usage, reliable data and fit‐for‐purpose capability. A core expectation of the role is operational performance management of the CRM product. The Senior CRM Product Manager will run a monthly product performance cycle and provide a clear BAU performance pack ...

Position: Revenue Operations Manager (CRM & Business Processes) Office location: London – Hybrid (4 days per week in the office, 1 day remote) The Opportunity Ready to turn strategy into action and drive meaningful impact across a growing business? As our Revenue Operations Manager … organization. Acting as the bridge between business stakeholders and technical system teams, this role oversees the design, governance, and continuous improvement of commercial processes, CRM standards, data quality, and operational workflows. The role ensures that our CRM and integrated systems support business objectives while driving consistency, efficiency ...

Description We are seeking a Revenue Operations & CRM Manager to own the systems, data and process backbone of the revenue engine the CRM platform, pipeline data integrity, and forecasting/reporting infrastructure so the business has accurate, scalable revenue operations as the GPU estate and customer … base grow. YOUR RESPONSIBILITIES CRM Ownership · Full administration of the CRM system (HubSpot) as the system of record for the full · revenue lifecycle, from lead/RFP intake through opportunity management and · renewal · Define and enforce data governance standards: field definitions, pipeline stages, · deal hygiene rules · Evaluate, integrate ...

PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities. JOB PURPOSE In Store CRM Manager consolidates the data regarding customers, and providing the store team with the information required to consolidate the clientele and supporting managers … implementation of specific CRM projects at the store level. RESPONSIBILITIES Ensure customer data accuracy inputted by store team as well as validating data accuracy in system Review and analyze SA performance including all elements of KPIs and MBOs (e.g CRM KPI, iPhone Interaction result, CRM activity results ...

Contract: Permanent Location: Flexible hybrid working style with three days in the London office The role Reporting to the CRM & Loyalty Manager, this role is responsible for supporting the delivery of Pandora's customer engagement strategy across the UK & Ireland. Through use of customer insight, segmentation … personalisation, the CRM Specialist will drive performance across Email and SMS channels to maximise customer lifetime value, engagement and retention. The successful candidate will identify growth opportunities, translating data into actionable recommendations, and continuously enhancing channel performance through testing and optimisation. They will work cross-functionally to deliver relevant ...

Lifecycle Communications Manager (CRM) London, England, United Kingdom We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring! We are a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with … calendar and establish clear principles for targeting, frequency, channel selection, quality and prioritisation. What you'll need Strong experience in lifecycle marketing, customer engagement, CRM or consumer communications, ideally within a digital consumer product or marketplace. A strong understanding of customer behaviour, lifecycle journeys and how communications can influence ...

Career Legal in London is seeking a CRM Manager with strong InterAction experience to lead data integrity, reporting, and analytics across the firm. This brand-new role focuses on building out the CRM function and eventually growing the CRM team. You will support attorneys ...

Select how often (in days) to receive an alert: Date: 8 Oct 2026 Location: London, GB, W1G 9DN Company: CLARINS CRM Campaign & Planning Manager - London, Hybrid - 37.5hrs Ready to bring passion into your career? Clarins Group is a trusted French family‐owned company, a leader in skincare … make‐up, operating in more than 150 countries. We are looking for an CRM Campaign & Planning Manager based in our London Head Office. About the Job: The CRM Campaign & Planning Manager owns the UK CRM contact strategy and integrated contact plan across relevant ...

Hanson Search is partnering with a fast-growing, technology-led SaaS business to recruit a CRM Manager in London. You will own the CRM strategy across the entire client lifecycle, design automated journeys, and craft copy. AI will be your primary operating layer, guiding segmentation ...

drive innovation, create value, and continue to spearhead the creation of this industry — a game changer when it comes to career growth. Position Title : CRM & Lifecycle Manager, International Location : London, UK - Hybrid Working (in-office hours required at least 2-3 times per month) About the role … CRM & Lifecycle Manager will own and evolve LTK’s CRM and lifecycle marketing across Creator, consumer and brand audiences in international markets. You will turn audience and behavioural data into relevant, timely and measurable communications that drive growth, activation, engagement, retention, reactivation and conversion. The role ...

just drop us an email at talent@wearepion.com. About the roleAs a result of our incredible success and growth, we are looking for a CRM Manager to join us. Responsibilities IncludeOwn and evolve our core lifecycle journeys — onboarding, activation, engagement, basket abandonment, win-back and re-engagement … what is working to make the case for further investment in CRM.RequirementsA little bit about you...Five or more years hands-on across the full CRM and lifecycle marketing discipline — strategic thinking as well as campaign execution, not one or the other. Confident in an ESP or marketing automation platform ...

drop us an email at talent@wearepion.com. About the role As a result of our incredible success and growth, we are looking for a CRM Manager to join us. Responsibilities Include Own and evolve our core lifecycle journeys — onboarding, activation, engagement, basket abandonment, win-back … working to make the case for further investment in CRM. A little bit about you... Five or more years hands‐on across the full CRM and lifecycle marketing discipline — strategic thinking as well as campaign execution, not one or the other. Confident in an ESP or marketing automation platform ...

foundation and an ambitious retail expansion ahead. As we prepare to open physical stores alongside our e‐commerce presence, we are seeking a Senior CRM & Omnichannel Clienteling Manager to build, lead, and scale a best‐in‐class customer strategy across all touchpoints. This role sits … intersection of data, marketing, technology, and retail experience. You will own and lead the global CRM and clienteling vision: driving customer lifetime value, personalisation, and seamless journeys online and in‐store, while preserving the brand’s luxury DNA. Job requirements 8-10+ years of experience in CRM ...

curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you. London (hybrid, 3 days in office)CRM at MarshmallowCRM sits within the User Experience team, helping Marshmallow build more effective, joined-up communication with our customers across the business. CRM … organisation, with clear opportunities to improve how we engage customers and measure the value of that work. This role will help shape how CRM is used at Marshmallow by building strong foundations, enabling others to use the platform effectively, and creating the governance needed to make customer communications work ...