1 to 25 of 40 Remote/Hybrid Conversational AI Jobs in London

succeed by meeting or exceeding scope, schedule, and budget objectives since our inception in 1989.Job DescriptionWe are seeking a Senior Speech Scientist/Conversational AI Analyst to support the migration, testing, evaluation, and optimization of an enterprise-scale Intelligent Virtual Assistant (IVA) built on Google Conversational AI … technologies. The ideal candidate will bring expertise in speech recognition, conversational AI, analytics, and customer experience, helping transform legacy IVR journeys into modern AI-powered interactions. This role will partner with Product, Engineering, Operations, Data, Risk, and Compliance teams to improve conversational performance, automation effectiveness ...

AI Delivery Lead Salary: Up to £120,000 Location: London Type: Hybrid We are supporting a leading technology consultancy that is hiring an experienced AI Delivery Lead candidate to drive enterprise AI transformation, GenAI adoption, and production AI delivery across complex client environments. This AI … Delivery Lead role is ideal for someone with strong experience leading AI programmes from strategy through to implementation, adoption, governance, and value realisation. The successful candidate will work closely with executive stakeholders, technology teams, vendors, and business leaders to shape AI roadmaps and deliver scalable AI-enabled ...

# ServiceNow AI & Enterprise Automation Lead - Managing ConsultantGlasgow, London, Manchester, Newcastle Bank HouseApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 511396-en\_GB## **CAPGEMINI INVENT**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely … services, products, experiences and business models for sustainable growth.Business Technology is Capgemini Invent’s technology consulting and transformation advisory practice. Within Business Technology, our AI & Digital Acceleration team focuses on helping our clients to deliver technology transformation programmes for business value, and optimise the effectiveness and impact of their ...

ensure our clients receive the best delivery and service but importantly we know this is key to our people’s satisfaction at Natilik. Our Conversational AI Architect owns the overall solution design, architecture, design standards, integration strategy, security approach, platform patterns, technical governance, conversation design approach, and design … sign-off. The AI Architect may also be required to undertake or support AI Engineer responsibilities where necessary. These include implementing the agreed design, testing and debugging, maintaining documentation, and escalating any issues where the design is unclear, presents risks, is incomplete, or is blocked. Why this role ...

Data Scientist (AI & Conversational Analytics)Hybrid - 1 day per week in officeA leading global organisation is seeking an experienced Data Scientist to help shape the future of enterprise analytics and AI-enabled decision making.This is a unique opportunity to play a key role in the development … trusted, conversational analytics solutions powered by AI and advanced data modelling. Working closely with senior leadership, you will help transform complex business data into intuitive, natural language insights while ensuring the highest standards of governance, accuracy, and explainability.Key ResponsibilitiesDesign and deliver AI-powered conversational analytics solutions ...

optimisation. Our work spans cloud-based Contact Centre as a Service (CCaaS) platform, omnichannel engagement, telephony and routing architecture, CRM integration, workforce optimisation, analytics, AI-powered customer experiences, and intelligent automation. We are passionate about hands-on solution design and delivery, working directly with clients, engineering teams, and technology … deliver modern contact centre solutions that improve operational efficiency, enable seamless omnichannel experiences, and unlock greater value through cloud-native architectures, automation, analytics, and AI-driven innovation.As part of our team, you will work on complex and high-profile customer transformation programmes, helping clients design, implement, and optimise modern ...

About the company the company is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. the company replaces this broken infrastructure with … product-market fit and strong, global market pull, the company is accelerating toward becoming the category-defining platform for debt markets worldwide. The OpportunityOur AI product area is growing. We already have two Product Managers working across conversational AI, agentic workflows, and domain-specific automation ...

energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Senior AI Full Stack Engineer and find your superpower. This is a senior design role for someone who can operate across product design, AI-assisted delivery … level data storytelling. The platform includes a proof-of-concept Connections Dashboard moving toward production, a financial reporting capability being scoped, and an evolving AI layer that will support analysis and chat against underlying data. The Senior AI Product Designer will be responsible for the design quality, user ...

AI Consulting –Sr. AI Architect & Client Partner Trending Job Info Job Identification 17708 Posting Date 07/30/2026, 11:26 AM Job Role AI Engineer-AI Solutions Architect Experience (In Years) 12-15 Job Location London, United Kingdom Job Description EXL (NASDAQ: EXLS … global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including ...

About 9fin9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion.Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary … With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide.The OpportunityOur AI product area is growing. We already have two Product Managers working across conversational AI, agentic workflows, and domain-specific automation ...

people are trusted to lead, and where flexibility supports how great work gets done.If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.Where You Fit In: SugarAI is looking for a customer … discovery, qualification, value-based demonstrations, technical validation, solution design, RFP/Tender responses, and handoff to delivery teams. Show customers how AI, customer data, and intelligent workflows can transform sales execution, productivity, and decision-making – connecting SugarAI capabilities directly to their business priorities. Proactively identify technical and commercial risks ...

AI Innovation Lab Engineer Role: AI Innovation Lab Engineer Domain: Global Financial Services Type: Contract, Daily Rate Duration: 6 Months (Initial Duration) Start: ASAP Location: London (Hybrid) Pay Rate: £450 - £480 per day Specialism(s): AI Strategy, Artificial Intelligence, Generative AI, Machine Learning, Large Language Models … LLMs), AI Agents, Conversational AI, Intelligent Automation, Robotic Process Automation (RPA), Data Science, Data Analytics, Predictive Analytics, Natural Language Processing (NLP), AI Product Development, Innovation Management, Emerging Technologies, Digital Transformation, Process Optimisation, Rapid Prototyping, Proof of Concept (PoC) Development, Innovation Labs, Human-Centred Design, Design Thinking ...

trusted to lead, and where flexibility supports how great work gets done. If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes we’d love to meet you. Where You Fit In: SugarAIis looking for a customer-facing … discovery, qualification, value-based demonstrations, technical validation, solution design, RFP/Tender responses, and handoff to delivery teams. Show customers how AI, customer data, and intelligent workflows can transform sales execution, productivity, and decision-making – connecting SugarAI capabilities directly to their business priorities. Proactively identify technical and commercial risks ...

Senior Data Scientist Data Idols are recruiting a Senior Data Scientist to develop the next generation of recommendation engines, conversational AI experiences and personalisation models for a large-scale digital platform. This is an opportunity to combine machine learning, recommender systems and Generative AI to solve real … build and deploy production-grade machine learning models that power highly personalised customer experiences. From recommendation algorithms and retrieval systems through to LLM-powered conversational AI, you’ll be working on products used by millions of customers every day. This is a highly collaborative role where ...

Product Designer (AI Conversational Design) London/WFH to £90kDo you have experience with conversational design and data visualisation You could be progressing your career as a Product Designer at a hugely successful, global health/wellness company as they go through a period of digital transformation.What … Product, Engineering, Research and Brand you'll help to create world-class wellness experiences across a range of digital touchpoints with a focus on conversational design and engaging data visualisation.Location/WFH:You'll join a friendly, diverse team based in the London office three days a week with ...

Microsoft Copilot Engineer/Architect | AI & Automation | Remote We are supporting a Microsoft-focused technology consultancy delivering a growing portfolio of AI, automation and digital transformation programmes for enterprise clients. They are looking to speak with experienced Microsoft Copilot Engineers and Architects to join client-facing delivery teams … designing and implementing AI-enabled solutions across a range of customer environments. The work sits at the intersection of Copilot Studio, Power Platform, Microsoft 365 and Azure AI , with projects ranging from hands-on agent development and intelligent automation through to enterprise solution architecture and technical leadership. ...

partnering with a major UK organisation that is investing heavily in the next generation of AI, automation and self-service insight capabilities. As part of this journey, they're looking for an AI Engineer to design, build and deploy AI agents that help employees access information, automate … tasks and make better decisions through safe, scalable and governed AI solutions. This is a fantastic opportunity to join an organisation with an established Microsoft data platform and play a key role in shaping how AI is adopted across the business. What You’ll Be Doing Designing ...

achieving our ambition to be a net zero company by 2050 or sooner. Role Purpose Lead the technical design, development and deployment of enterprise AI-enabled solutions aligned to People & Culture priorities Own service integrity, operational excellence, and governance across AI and digital people platforms Handle and partner … centres to deliver scalable, compliant solutions globally Act as a link between engineering, product, data science ensuring solutions move beyond prototypes into sustainable production AI & Engineering Leadership Design, develop and maintain production-grade AI applications and services using modern engineering practices (cloud-native design, CI/CD, testing ...

have a demonstrated history of success with technical solutions in the enterprise market, preferably in the Business Intelligence, Data Warehousing, Data Engineering, Analytics, or AI/ML space. The successful candidate will have a strong understanding of how technology can solve business challenges, possess a consultative approach, and value … contributing to best practices across the Solutions Engineering organization Be self-motivated, flexible, and proactive in a fast-paced and evolving environment Leverage generative AI and advanced automation to personalize customer engagements at scale, using real-time data to dynamically tailor demos, technical presentations, evaluations, and solution recommendations Continuously ...

About the Role You will spend the majority of your time in code and in the AWS console: building contact flows and AI agents, writing Lambda functions and CDK stacks, developing React-based agent and admin tooling, and debugging production issues on systems that serve tens of thousands … patterns, and own the implementation quality of your workstream from first commit through production cutover. This role blends deep Amazon Connect platform engineering, generative AI development on Bedrock and Claude, and full-stack serverless work, with regular direct interaction with customer engineering teams. Responsibilities Your Assignment AI Agent ...

that requires 2 days per week in our London or Oxford office.Who we are looking forWe are looking for an experienced and forward-thinking AI Project Manager to lead the design, deployment, and optimisation of AI-powered projects within our Customer Service Operations. This role sits … customer experience driving value for our Travelers across our global experiences catalog.As part of the Service Excellence team you will work closely with our AI Automation Lead working cross-functionally with our R&D, Technology, Service-Operations, Data and Supply teams to ensure AI implementation projects are delivered ...

requires 2 days per week in our London or Oxford office. Who we are looking forWe are looking for an experienced and forward-thinking AI Project Manager to lead the design, deployment, and optimisation of AI-powered projects within our Customer Service Operations. This role sits … experience driving value for our Travelers across our global experiences catalog. As part of the Service Excellence team you will work closely with our AI Automation Lead working cross-functionally with our R&D, Technology, Service-Operations, Data and Supply teams to ensure AI implementation projects are delivered ...

About the RoleHTS Assist is Hopper's agentic AI assistant for travel, resolving real customer issues like flight changes, cancellations, refunds, and bookings over chat and voice for some of the largest travel brands and enterprises in the world. As Principal Product Manager, you will own the customer-facing … close partnership with partner design teams and our in-house designer.What would your day-to-day look likeOwn the roadmap for the customer-facing conversational agent across chat and voice, from intent coverage and conversation design to the interfaces partners embed in their apps and websitesEngage enterprise partners through ...

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving real customer issues like flight changes, cancellations, refunds, and bookings over chat and voice for some of the largest travel brands and enterprises in the world. As Principal Product Manager, you will own the customer … with partner design teams and our in-house designer. What would your day-to-day look like Own the roadmap for the customer-facing conversational agent across chat and voice, from intent coverage and conversation design to the interfaces partners embed in their apps and websites Engage enterprise partners ...

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading … companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some ...