8 of 8 Defect Tracking Jobs in London

custom workflows, integrations, and critical business processes within the ServiceNow instance. Develop, maintain, and execute automated test scripts primarily using the ServiceNow Automated Test Framework (ATF) . Manage the defect lifecycle-identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar. Support the User Acceptance Testing (UAT) phase by coordinating with business stakeholders and … providing defect clarification. Quality Assurance & Reporting Maintain accurate and detailed test documentation, including test results, test reports, and traceability matrices. Provide regular and clear status updates on test progress, defect trends, and overall quality metrics to the project team and stakeholders. Contribute to the continuous improvement of testing processes, methodologies, and the test automation framework. Technical Expertise 2+ … of key ServiceNow modules such as IT Service Management (ITSM) , Customer Service Management (CSM) , HR Service Delivery (HRSD) , or IT Operations Management (ITOM) . Proficiency in test management and defect tracking tools (e.g., JIRA, Confluence, TestRail, HP ALM ). Familiarity with test automation tools beyond ATF (e.g., Selenium, Cypress) for cross-platform or integration testing is a plus. More ❯

Creek/Guidewire integrators), and third-party suppliers. Coordinate vendor/supplier test activities, validate vendor deliverables (fixes, patches), and ensure vendor acceptance testing artifacts meet programme standards. Oversee defect management lifecycle and ensure effective triage processes; implement quality gates and release criteria. Establish metrics and reporting for test progress, quality, coverage, defect trends and automation ROI; present … and TDM approaches Non-functional testing experience: performance/load testing tools (JMeter, LoadRunner or similar) and security testing awareness. Familiar with modern test tooling ecosystem: test case management, defect tracking (JIRA), reporting, and test orchestration. Experience integrating automated tests into CI pipelines for continuous validation and release gating. Familiarity with cloud environments, containerization and infrastructure-as-code More ❯

to implement these scenarios Write documentation for automated processes including test plans, test procedures, and test cases, Build/Maintain test automation frameworks, Log and document bugs in the tracking system, Set up Continuous Integration Solid experience in establishing and maintaining controls for risk and quality Defect tracking and reporting tools, Risk Analysis and Static Techniques, Test … covered in the test plan. Analyze test results and debug errors. Report and track defects and work with the development team to resolve them. Note: required to own the defect until it has been resolved. Work with the QA team to continuously improve the automation framework and testing process. Participate in Agile/Scrum ceremonies such as stand-ups More ❯

tools. Solid experience in writing and maintaining test documentation and test cases using platforms like JIRA, TestRail or Xray. Strong analytical skills with meticulous attention to detail. Experienced in defect tracking and reporting using tools such as Jira or Linear. Desirable Experience Background in testing SaaS platforms or web applications. Experience with accessibility and performance testing tools. Familiarity More ❯

hands-on validation using SQL queries to verify data integrity, data flow, and transaction accuracy across integrated systems. Azure DevOps & Technical Tooling: Utilise Azure DevOps extensively for test management, tracking defects, and collaborating on test scenarios. Technical Deep Dive: Focus testing efforts on validating the technical layers, including APIs, Middleware, microservices, and connectivity points between systems. Adaptability & Problem Solving … execute SQL queries for database testing, data validation, and ensuring system integrity. Solid practical experience using Azure DevOps for all aspects of the testing life cycle (test case management, defect tracking, reporting). Demonstrable experience working effectively in dynamic, unstructured, and rapidly changing environments. A proven track record of being inquisitive, challenging assumptions, and actively asking questions to More ❯

o Define test cases and acceptance criteria aligned with project milestones. Execution & Coordination: o Lead and coordinate testing across HR, IT, and vendors. o Manage test environments, data preparation, defect tracking. o Facilitate UAT and provide progress reporting. Quality Assurance: o Validate system functionality, integrations, and compliance. o Monitor and report risks and issues. Stakeholder Engagement: o Collaborate with More ❯

and change requests. Monitor and report progress using standard PMO tools and processes. Ensure alignment with enterprise architecture, data governance, and compliance standards. Oversee testing cycles (SIT, UAT) including defect tracking, quality gates, and release readiness. Drive vendor master data cleansing and migration readiness activities. Stakeholder Engagement Act as the primary point of contact between IT, business data More ❯

capability. Responsibilities: Defining the Test Strategy Defining the Test Plan/s Driving execution of all phases of testing (including customer acceptance and post implementation verification testing) and associated defect tracking/resolution Test Report preparation and sign-off. Service Transition activities pertaining to testing as outlined above. Technical Skillset Network Experience: Prior experience in the network domain More ❯