Onsite DesktopSupportEngineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with travel to clients mainly … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite DesktopSupportEngineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite DesktopSupportEngineer/2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity to join an industry-leading More ❯
DesktopSupportEngineer £38k + Benefits, London Bench IT are looking to onboard a DesktopSupportEngineer for a dedicated managed support service working on site for our customer who are a Global Asset Manager. The successful candidate should have the skills and experience included below; Technical Skills & Competencies Proficient with Operating Systems … Windows 11/Windows Server) Microsoft 365: Outlook, OneDrive, Teams, SharePoint & Integrated Apps Active Directory Laptop/Desktop builds and management Thin Client management Citrix: XenApp 7.x & Workspace/Receiver Zoom Mimecast iPhone configuration & management Polycom/Condeco Audio Visual management ServiceNow knowledge would be desirable Responsibilities & experience Strong experience as a Technical SupportEngineer Strong communication … Ability to provide step-by-step technical help, both written and verbal Initiative, willingness to seek and achieve improvements to processes and technology Capable of providing white glove VIP support Confidence in resolving issues that require physical presence, such as hardware installations or network configurations Instructing users through a series of actions, either via phone, email or chat Lead More ❯
Trade DesktopSupportEngineer (Windows Trayport Joule) London onsite to £80k Do you have experience of supporting energy market traders on the Trayport Joule trading screen? You could be progressing your career on the Asset Management side of a global Japanese bank as they expand this product offering within the UK. As a Trade DesktopSupportEngineer you will join a small team responsible for building, maintain and administering the desktop IT infrastructure, ensuring it is resilient, secure, reliable and efficient. You'll troubleshoot and resolve operational issues, introduce automation wherever possible and manage the delivery of IT projects. Location/WFH: You'll be based in impressive London based offices, onsite Monday … management skills You're a technologist, likely to have your own home set up, read/write blogs, attend conferences What's in it for you: As a Trade DesktopSupportEngineer you will earn a competitive package including: Salary to £80k + bonus (c20%) Pension Career advancement Apply now to find out more about this Trade More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
Trade DesktopSupportEngineer (Windows Trayport Joule) London onsite to £80k Do you have experience of supporting energy market traders on the Trayport Joule trading screen? You could be progressing your career on the Asset Management side of a global Japanese bank as they expand this product offering within the UK. As a Trade DesktopSupportEngineer you will join a small team responsible for building, maintain and administering the desktop IT infrastructure, ensuring it is resilient, secure, reliable and efficient. You'll troubleshoot and resolve operational issues, introduce automation wherever possible and manage the delivery of IT projects. Location/WFH: You'll be based in impressive London based offices, onsite Monday … management skills You're a technologist, likely to have your own home set up, read/write blogs, attend conferences What's in it for you: As a Trade DesktopSupportEngineer you will earn a competitive package including: Salary to £80k + bonus (c20%) Pension Career advancement Apply now to find out more about this Trade More ❯
Lead DesktopSupportEngineer £150,000–160,000 + Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead DesktopSupport Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team … and ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle, and … back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of DesktopSupport Analysts, driving best More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
BCT Resourcing
Position: DesktopSupportEngineer Location: Remote Salary: £30,000 depends on the experience Due to the organic business growth in recent years for one of our key client, they are looking to recruit a DesktopSupportEngineer for their London office.The Role & Responsibilities:Supporting, configuring and deploying Windows 7/10Supporting Microsoft Office 2013Proactively More ❯
Desktop & MS 365 Teams SupportEngineer - London - URGENT Location: Paddington, London (office-based Monday-Thursday, remote Friday) Day rate: £Negotiable (Inside IR35) Contract: 6 months (with potential extension) Role Overview: We are seeking a passionate and skilled Desktop & MS 365 Teams SupportEngineer to deliver exceptional end user support. This role is central to … ensuring our colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows … platforms and MS 365 Teams. Act as the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to More ❯
We are seeking a Deskside Support Specialist to join our IT support team in London. This is a hands-on technical role providing on-site support to our client's customers across various locations as required. The successful candidate will be involved in both BAU (Business As Usual) support and project/backfill activities. This position … offers an excellent opportunity for an experienced IT support professional who enjoys variety, problem-solving, and working directly with end users in a dynamic environment. Key Responsibilities Provide deskside and remote IT support to users across multiple customer sites. Deliver hardware and software troubleshooting, configuration, and deployment. Assist with project-related IT activities and provide backfill support … line with SLAs. Maintain accurate documentation and asset records. Collaborate with other IT teams to ensure seamless service delivery. Skills & Experience Required Previous experience in a deskside or field support role. Strong knowledge of Windows operating systems and Microsoft 365. Good understanding of hardware troubleshooting and peripheral setup. Excellent communication and customer service skills. Full UK driving licence Must More ❯
