client service to world-class standards. This role requires someone who has built exceptional service operations and can leverage their expertise to rapidly transform our capabilities through strategic digital enablement. This is a rare opportunity to define the north star for customer service excellence in fintech, creating a digital-first service model that will … What you'll do Service Excellence Leadership Conduct rapid assessment of current state vs. best-in-class standards and identify opportunities for immediate improvement then sustained quality and transformation Import and adapt proven service excellence frameworks to IG Group context, leveraging experience from world-class, customer-first operating models Establish what digital service excellence … our diverse clients, future audiences and complex product portfolio Future vision and strategy development Define the future state of IG Groups global customer servicing, and architect a comprehensive digital-first service model optimised for scalable growth and automation Collaborate with transformation teams to create an implementation roadmap that balances cutting-edge technology with the More ❯
client service to world-class standards. This role requires someone who has built exceptional service operations and can leverage their expertise to rapidly transform our capabilities through strategic digital enablement. This is a rare opportunity to define the "north star" for customer service excellence in fintech, creating a digital-first service model that will … What you'll do Service Excellence Leadership Conduct rapid assessment of current state vs. best-in-class standards and identify opportunities for immediate improvement then sustained quality and transformation Import and adapt proven service excellence frameworks to IG Group context, leveraging experience from world-class, customer-first operating models Establish what "digital service excellence … diverse clients, future audiences and complex product portfolio Future vision and strategy development Define the future state of IG Group's global customer servicing, and architect a comprehensive digital-first service model optimised for scalable growth and automation Collaborate with transformation teams to create an implementation roadmap that balances cutting-edge technology with the More ❯
Program Director (DigitalTransformation) Job Title: Program Director – International DigitalTransformation NOTE: Weekly visits to Manchester required Occasional European Travel Overview: We are seeking an experienced and dynamic Program Director to lead and oversee a complex, multi-year international digitaltransformation initiative. … executing transformative programs across the business, ensuring delivery excellence, stakeholder alignment, and organisational adoption. Key Responsibilities: Program Leadership: Own the end-to-end delivery of a major international digitaltransformation program, including planning, resourcing, execution, governance, and continuous improvement. Change Management: Lead change management strategies that drive adoption, engagement, and cultural alignment across international … commercial. Ensure coordination, risk management, and delivery across interdependent initiatives. Governance & Reporting: Establish robust program governance, reporting frameworks, and decision-making protocols. Ensure transparency and accountability across the transformation program. Digital Delivery: Drive the successful execution of digital change initiatives, ensuring solutions deliver business value and are aligned to the wider More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Us3 Consulting
Program Director (DigitalTransformation) Job Title: Program Director – International DigitalTransformation NOTE: Weekly visits to Manchester required Occasional European Travel Overview: We are seeking an experienced and dynamic Program Director to lead and oversee a complex, multi-year international digitaltransformation initiative. … executing transformative programs across the business, ensuring delivery excellence, stakeholder alignment, and organisational adoption. Key Responsibilities: Program Leadership: Own the end-to-end delivery of a major international digitaltransformation program, including planning, resourcing, execution, governance, and continuous improvement. Change Management: Lead change management strategies that drive adoption, engagement, and cultural alignment across international … commercial. Ensure coordination, risk management, and delivery across interdependent initiatives. Governance & Reporting: Establish robust program governance, reporting frameworks, and decision-making protocols. Ensure transparency and accountability across the transformation program. Digital Delivery: Drive the successful execution of digital change initiatives, ensuring solutions deliver business value and are aligned to the wider More ❯
NHS Business Case Writer - DigitalTransformation Location: Hybrid Contract Type: Outside IR35 Salary / Day Rate: £500-600 Outside Do you have a passion for strategic thinking, a flair for persuasive writing, and experience navigating NHS business processes? Join us as we lead digitaltransformation across the NHS. … digital innovation, improve patient outcomes, and align with national NHS priorities. About the Role As part of our DigitalTransformationProgramme, you'll work closely with clinical, operational, and digital teams to develop full business cases (FBCs), outline business cases (OBCs), and strategic outline cases (SOCs) in … in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
Swiss Re - Schweizerische Rückversicherungs-Gesellschaft
Head HR Digital Enablement and Analytics Be part of the future HR transformation at the dynamic intersection of people strategy, technology, and data-driven insights! We're seeking a leader to modernize and optimize our HR digital landscape across our global operations. This is your opportunity to architect extraordinary employee experiences … drive enterprise-wide innovation, and deliver measurable business value through strategic HR digital solutions and advanced analytics. About the Role As the Head of HR Digital Enablement & Analytics, you'll develop comprehensive strategies that support our HR solution vision while leading our talented People Analytics team. You'll serve as a key strategic partner … to the HR Executive Team, deeply understanding our global HR organization's needs and collaborating with Group Digital & Technology to transform these insights into innovative digital solutions that enhance efficiency, effectiveness, and employee experience across the organization. Key Responsibilities Strategic Vision & Leadership - Collaborate with HR teams, Group Digital & Technology, and key More ❯
an exciting opportunity to design, develop and implement innovative new digital products as part of an enterprise-wide digitaltransformationprogramme for our English Language, Arts and Innovation verticals. You will have the responsibility of helping to drive Trinity's ambitious product road map by bringing your strategic product vision … partners in the academic, engineering, operations markets and content teams, and other disciplines to build great products addressing real user needs. You will also design new or enhanced digital products and features for our portfolio, product ownership and definition through implementation, measuring success and transitioning to BAU. • Leading cross-functional teams from across the organisation to help … the organisation adopt digital-transformation related change. • Carrying out discovery tasks which will include, data analysis, qualitative and quantitative user research. • Managing and communicating with stakeholders from our central and international markets. • Analysis and modelling of new and existing E2E product commercials and overheads, and crafting of key documents such as product spec and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Young Lives vs Cancer
Digital, Data & Technology at Young Lives vs Cancer is on an exciting journey, building the foundations to drive digitaltransformation across the organisation, enabling all staff to play their part in shaping a better future for children and young people diagnosed with cancer. As an organisation, we challenge the systems and … to help us get there. People like you. ABOUT THE ROLE As Senior D365 & Power Platform Developer , you will get the opportunity to be part of our CRM transformation from the beginning, ensuring successful adoption and effective IT Governance. This is a hands-on role where you will leverage your technical background in Dynamics 365 and Power … provide technical leadership and guidance to junior developers and other team members. We have embarked on a three-year organisation wide digitaltransformationprogramme, and you will play a pivotal role in ensuring the success of key CRM projects and effective implementation of platforms, infrastructure and ways of working. WHAT WILL I More ❯
Company Description Publicis Sapient is a digitaltransformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and … customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the energy & commodities trading space, our clients are increasingly investing in the transformation of their digital … transforms customer experience and business outcomes. As a Senior Product Manager, you will collaborate with clients and our engineering teams in the energy and commodities trading space, driving transformation by understanding business and end-customer needs and continuously deliver value through rapid release cycles and iterative feedback. Responsibilities Your Impact Partner with clients to articulate business goals More ❯
Company Description Publicis Sapient is a digitaltransformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and … customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the energy & commodities trading space, our clients are increasingly investing in the transformation of their digital … you will lead collaboration efforts with clients and our engineering teams in the energy and commodities trading space. By understanding business and end-customer needs, you will drive transformation and continuously deliver value through rapid release cycles and iterative feedback. Responsibilities Your Impact Partner with clients to articulate business goals and value pools from which we can More ❯
City of London, London, United Kingdom Hybrid / WFH Options
ea Change
Head of Digital Channels – International Bank We’re supporting an established international bank in the search for a Head of Digital Channels - a newly created, strategic leadership role reporting directly to the CEO. This is an exciting opportunity to play a central role in shaping the bank’s digital customer experience … and long-term transformation roadmap. About the Role As Head of Digital Channels, you will lead the definition and execution of the bank’s digital strategy across all customer-facing platforms. You’ll be responsible for delivering a modern, secure, and seamless experience across digital banking channels, including … technology, and operations teams. You’ll balance innovation and efficiency while ensuring customer journeys are seamless, secure, and aligned with regulatory standards. Key Responsibilities Develop and implement the digital channels strategy in line with business goals Own the end-to-end customer journey across key digital platforms Drive continuous improvement and innovation in digitalMore ❯
Head of Digital Channels – International Bank We’re supporting an established international bank in the search for a Head of Digital Channels - a newly created, strategic leadership role reporting directly to the CEO. This is an exciting opportunity to play a central role in shaping the bank’s digital customer experience … and long-term transformation roadmap. About the Role As Head of Digital Channels, you will lead the definition and execution of the bank’s digital strategy across all customer-facing platforms. You’ll be responsible for delivering a modern, secure, and seamless experience across digital banking channels, including … technology, and operations teams. You’ll balance innovation and efficiency while ensuring customer journeys are seamless, secure, and aligned with regulatory standards. Key Responsibilities Develop and implement the digital channels strategy in line with business goals Own the end-to-end customer journey across key digital platforms Drive continuous improvement and innovation in digitalMore ❯
Digital Project Manager Job Type: 12-month FTC (with potential to go permanent) Location: London (Hybrid – 2–3 days in the office, flexible) Salary: £70,000 DOE Consultant Mags Rendle About the Client Our client is a forward-thinking consultancy known for delivering transformative digital experiences for some of the world’s most ambitious … luxury destinations. This is a rare opportunity to work on a high-profile, globally impactful project from the ground up. The Opportunity We are looking for a seasoned Digital Project Manager to lead the delivery of a major digitaltransformation project. This includes a 35–50-page hospitality website (with integrated … a London-based development team Supported by: An Account Director already assigned to the client What We’re Looking For Proven track record managing complex web builds and digitaltransformationprojects Agency background, ideally with luxury or ultra-luxury hospitality clients Familiarity with APIs, booking engines, Oracle Cloud / SynXis Experience working with More ❯
City of London, London, United Kingdom Hybrid / WFH Options
The Digital Recruitment Company
Digital Project Manager Job Type: 12-month FTC (with potential to go permanent) Location: London (Hybrid – 2–3 days in the office, flexible) Salary: £70,000 DOE Consultant Mags Rendle About the Client Our client is a forward-thinking consultancy known for delivering transformative digital experiences for some of the world’s most ambitious … luxury destinations. This is a rare opportunity to work on a high-profile, globally impactful project from the ground up. The Opportunity We are looking for a seasoned Digital Project Manager to lead the delivery of a major digitaltransformation project. This includes a 35–50-page hospitality website (with integrated … a London-based development team Supported by: An Account Director already assigned to the client What We’re Looking For Proven track record managing complex web builds and digitaltransformationprojects Agency background, ideally with luxury or ultra-luxury hospitality clients Familiarity with APIs, booking engines, Oracle Cloud / SynXis Experience working with More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Entasis Partners
Senior Architect – Architecture-Led Transformation Sector: Insurance Location: London (Hybrid – Client Site & Home) Package: Up to £110,000 + Bonus + Benefits Please note: we are unable to offer sponsorship for this position. About the Company We are partnering with a global consultancy partners with businesses and public sector organisations to solve complex challenges and drive impactful … and technology expertise, the firm helps clients innovate, grow, and stay competitive. With a collaborative, cross-functional approach, they deliver end-to-end solutions. From business strategy and digital ventures to technology, design, and change management enabling long-term success across sectors. We're looking for a Senior Architect with a passion for solving complex technology challenges … within the insurance industry. This is an opportunity to work as a Senior Architect on high-impact digitaltransformationprojects that blend strategy, innovation, and technical depth across architecture, delivery, and emerging tech. What You’ll Do as a Senior Architect As a Senior Architect, you’ll be embedded in multidisciplinary teams working More ❯
Senior Architect – Architecture-Led Transformation Sector: Insurance Location: London (Hybrid – Client Site & Home) Package: Up to £110,000 + Bonus + Benefits Please note: we are unable to offer sponsorship for this position. About the Company We are partnering with a global consultancy partners with businesses and public sector organisations to solve complex challenges and drive impactful … and technology expertise, the firm helps clients innovate, grow, and stay competitive. With a collaborative, cross-functional approach, they deliver end-to-end solutions. From business strategy and digital ventures to technology, design, and change management enabling long-term success across sectors. We're looking for a Senior Architect with a passion for solving complex technology challenges … within the insurance industry. This is an opportunity to work as a Senior Architect on high-impact digitaltransformationprojects that blend strategy, innovation, and technical depth across architecture, delivery, and emerging tech. What You’ll Do as a Senior Architect As a Senior Architect, you’ll be embedded in multidisciplinary teams working More ❯
East London, London, England, United Kingdom Hybrid / WFH Options
The Scouts Association
462.37 per annum, including £1760.00 outer london weighting and £950.37 Market supplement It’s an exciting time at The Scouts. Our digitaltransformationprogramme is an ambitious part of our Skills for Life strategy which aims to enable Scouts to become a digital first organisation. We aim to transform the … Scouting experience with digital tools and services for our volunteers, staff and young people which are: Easy, Enlightening, Enabling, Engaging, Enjoyable and Efficient. Our digital principles underline all our work: We put people at the heart of everything we do We are bold and open to change We create digital first More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
operations—advising enterprise clients on how to modernise their development capabilities, optimise delivery pipelines, and drive innovation across their technology landscape. You’ll be instrumental in enabling sustainable digitaltransformation through best-in-class DevOps and Developer Experience practices. Key Responsibilities As a DevOps / DevX Consultant, you will: Drive Capability Uplift: Assess, design … leveraging next-gen technologies including Platform Engineering, Product Operating Models, and Generative AI. Lead Collaborative Change: Partner with senior stakeholders to co-create modern operating models and embed transformation across culture, process, and technology. What We’re Looking For We're seeking candidates who bring strong consulting experience, technical credibility, and the ability to influence change at … include: Proven experience designing and implementing lean processes across engineering, product, and operations teams. Strong background in agile delivery, with the ability to coach clients through DevOps and digitaltransformation initiatives. Comfortable defining and tracking OKRs / KPIs to measure engineering performance and drive continuous improvement. In-depth understanding of hybrid and multi-cloud More ❯
London, England, United Kingdom Hybrid / WFH Options
Xcede
Extension Remote (UK Based) | SC Clearance Required Are you an experienced D365 Developer looking for your next contract with a leading IT services powerhouse, known for large-scale digitaltransformation in the public … and private sectors? An exciting opportunity has arisen to join a high-impact delivery team on a fully remote basis. You’ll be working on a major customer experience programme, with a focus on Omnichannel and CoPilot Studio for Customer Service , and will be expected to hit the ground running within an enterprise-scale Microsoft environment. Security Clearance Active … due to project requirements. Key Technical Skills & Experience Customer Engagement Solutions Hands-on configuration of Omnichannel & CoPilot Studio for Customer Service Setup and optimisation of live chat, voice, digital messaging , and IVR using CoPilot Studio Power Platform Development Building apps and automations using Power Apps (Canvas & Model-Driven), Power Automate, Power Pages, Power BI , and CoPilot Studio More ❯
operations—advising enterprise clients on how to modernise their development capabilities, optimise delivery pipelines, and drive innovation across their technology landscape. You’ll be instrumental in enabling sustainable digitaltransformation through best-in-class DevOps and Developer Experience practices. Key Responsibilities As a DevOps / DevX Consultant, you will: Drive Capability Uplift: Assess, design … leveraging next-gen technologies including Platform Engineering, Product Operating Models, and Generative AI. Lead Collaborative Change: Partner with senior stakeholders to co-create modern operating models and embed transformation across culture, process, and technology. What We’re Looking For We're seeking candidates who bring strong consulting experience, technical credibility, and the ability to influence change at … include: Proven experience designing and implementing lean processes across engineering, product, and operations teams. Strong background in agile delivery, with the ability to coach clients through DevOps and digitaltransformation initiatives. Comfortable defining and tracking OKRs / KPIs to measure engineering performance and drive continuous improvement. In-depth understanding of hybrid and multi-cloud More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
operations—advising enterprise clients on how to modernise their development capabilities, optimise delivery pipelines, and drive innovation across their technology landscape. You’ll be instrumental in enabling sustainable digitaltransformation through best-in-class DevOps and Developer Experience practices. Key Responsibilities As a DevOps / DevX Consultant, you will: Drive Capability Uplift: Assess, design … leveraging next-gen technologies including Platform Engineering, Product Operating Models, and Generative AI. Lead Collaborative Change: Partner with senior stakeholders to co-create modern operating models and embed transformation across culture, process, and technology. What We’re Looking For We're seeking candidates who bring strong consulting experience, technical credibility, and the ability to influence change at … include: Proven experience designing and implementing lean processes across engineering, product, and operations teams. Strong background in agile delivery, with the ability to coach clients through DevOps and digitaltransformation initiatives. Comfortable defining and tracking OKRs / KPIs to measure engineering performance and drive continuous improvement. In-depth understanding of hybrid and multi-cloud More ❯
Croydon, London, United Kingdom Hybrid / WFH Options
Manchester Digital
senior design authority, responsible for setting and governing the technical strategy across complex, high-impact programs. Your role will involve leading the architectural vision, proactively identifying opportunities for digitaltransformation, and optimising solutions to address both organisational and cross-government needs. You will collaborate with senior stakeholders, both technical and non-technical, to facilitate … risk, complexity, and delivery timelines. Lead governance and assurance processes, ensuring solutions remain secure, robust, and aligned with enterprise architecture principles. Collaborate with senior stakeholders to advocate for digitaltransformation initiatives, influencing decisions through clear, data-driven insights. Mentor and guide architects and engineering teams, nurturing a culture of excellence, innovation, and continuous learning. … statement : Shown leadership in delivering complex, innovative technical architectures at scale, inspiring technical excellence and forward-thinking design. Strategic foresight to anticipate future technologies and identify opportunities for transformation or optimisation. Experience managing diverse technology landscapes, including third-party suppliers, cloud environments, and cross-departmental teams. Deep knowledge of engineering principles, agile methods, DevOps, and secure-by More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Datatech Analytics
data platform for a global insurance leader undergoing a major back-office transformation. Following years of global growth and an ambitious digitaltransformationprogramme, a Data Team is being created, tasked with delivering an enterprise data platform, instilling best in class data governance, and enabling smarter, faster decision making through high quality data More ❯
data platform for a global insurance leader undergoing a major back-office transformation. Following years of global growth and an ambitious digitaltransformationprogramme, a Data Team is being created, tasked with delivering an enterprise data platform, instilling best in class data governance, and enabling smarter, faster decision making through high quality data More ❯
organisation who are supporting this sector across over 40 countries. We require an experienced D365 CE Developer to join a very strong team who are influential in the digitaltransformation programme. The D365 CRM Developer will require a good understanding of the product and how it fits within the wider technology landscape. The work … The Job Implement and configure Microsoft Dynamics 365 Customer Engagement modules to meet business requirements which include entities, forms, views, workflows, Power Automate flows and business rules. Support DigitalTransformation deployment, go live, service introduction and post go live activities. Develop and provide technical guidance and oversight of customisations, including plugins, workflows, Power Automate … with other applications and systems using tools like Azure Logic Apps, Power Automate, and custom APIs. Oversee the Dynamics 365 environment to enable the successful delivery of their Digital Transformation. Manage and control D365 CE release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 More ❯