1 of 1 Remote/Hybrid Escalation Management Jobs in London

Service Delivery Manager

Hiring Organisation
Cybanetix
Location
London Area, United Kingdom
technical stakeholders. Strong analytical, organisational, and communication skills. ITIL Foundation (at a minimum); experience with ITIL principles, incident/problem/change management, and reporting frameworks. Resilient under pressure and adept at prioritisation. Familiarity with ITSM tooling. Eligibility for or existing SC clearance. Nice to have/bonus …/XDR solutions. Experience using PowerBI What You’ll Bring A customer-first mindset with a commitment to operational excellence. Proactive issue resolution and escalation management. Ability to translate complex technical information into concise status reporting. Drive for continuous improvement and service innovation. What This Role Gives You Competitive ...