1st Line Support Engineer - London
London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Global Technology Solutions
Teams) Active Directory Windows 10 & 11 Apple OS/Mac support Microsoft Office Suite Backup technologies (e.g. DATTO, Acronis) Laptop/desktop/thin client support Certifications in Cisco, Apple, or Microsoft Server infrastructure knowledge What We're Looking For: Highly motivated with a "can-do" attitude Detail-oriented … with strong communication skills Able to work well under pressure Strong client service skills and telephone manner Willingness to be flexible and adaptable Key Responsibilities: Deliver professional, customer-focused service throughout each ticket's lifecycle Log, categorise, and prioritise tickets in line with SLAs Provide first line support via More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: