everyday automation tasks, while supporting more advanced paths for specialized workflows, in a fast, flexible, and cost-efficient way. We are looking for a Service Desk Analyst/FieldServiceEngineer whose mission is to be responsible for incoming internal and customer ticket triage … customers for ticket updates. Also assisting with building, testing and deploying Automata's customer robotic solutions. Why is this role important for Automata? The service desk requires an Analyst for monitoring of all incoming tickets, this is to meet our SLAs as agreed with all external customers. Updating our … all new work cell and devices allows us to track issues throughout our customer work cells. In this role you will be responsible for: Service desk monitoring and triage. Ticket resolutions when required. Updating of work cells and devices on our asset management system. Assisting the build and deployment More ❯
Role: FieldServiceEngineer Location: London Duration: Permanent Is it Onsite/Remote/Hybrid: Onsite Experience : 3+ Years Job Description: Job purpose The Desktop Support Engineer role is to provide a single point of contact for end users to receive support and … and any other authorised peripheral equipment. Install, upgrade, support and troubleshoot Windows based laptop, desktop and MacOSx Install, upgrade, support and troubleshoot for Self Service ticketing machines, Chip and Pin payment devices. Upgrade, support and troubleshoot issues related to phones and tablets both iOS and Android Upgrade, support and … and Altris Ability to deal with customers at all levels through an approachable and customer focused awareness. An inquisitive and analytical mind who is service driven. A methodical and accurate worker, able to manage life cycle of incidents through to resolution. Evidence of competent writing skills and attention to More ❯
Our client is on the lookout for FieldService Engineers and Technicians to join them on a permanent basis. This will be a remote role, but with a fair amount of travel across England, so you will need to live within a commutable distance to their sites. … The FieldService Engineers will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. THE SUCCESSFUL APPLICANT Essential requirements: Qualification in an electrical/electro-mechanical discipline Previous electrical or multi skilled maintenance experience Full UK drivers … up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips Assist the in-house system engineering group in product development and/or project work Provide suggestions based on field experience More ❯
Our client is on the lookout for FieldService Engineers and Technicians to join them on a permanent basis. This will be a remote role, but with a fair amount of travel across England, so you will need to live within a commutable distance to their sites. … The FieldService Engineers will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. THE SUCCESSFUL APPLICANT Essential requirements: Qualification in an electrical/electro-mechanical discipline Previous electrical or multi skilled maintenance experience Full UK drivers … up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips Assist the in-house system engineering group in product development and/or project work Provide suggestions based on field experience More ❯
FieldServicesEngineer at N Consulting Ltd Location: London, UK Duration: Permanent Onsite/Remote/Hybrid: Onsite Job Description: Job Purpose The Desktop Support Engineer provides a single point of contact for end users to receive support and maintenance within the organization's … Office, and other authorized desktop applications. Support and troubleshoot printers, hardware, and peripheral equipment. Support Windows-based laptops, desktops, and MacOS devices. Support self-service ticketing machines, Chip and Pin payment devices, phones, and tablets (iOS and Android). Customize desktop hardware to meet user specifications and site standards. More ❯
