2 of 2 Field Support Engineer Jobs in London

Onsite IT Field Support Engineer with advanced routing, network and Wi-Fi networking skills and excellent infrastructure and troubleshooting experience is required to provide onsite deskside technical support at an educational establishment for a multi award-winning Managed Service Provider based in the City of London. SALARY: £40,000 - £50,000 per annum + Benefits (see … pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineerwith advanced routing, network and Wi-Fi networking skills and excellent infrastructure and troubleshooting experience. Working as an Onsite IT Field Support Engineer you … will work at a dedicated client site (an educational establishment with sites based in London) throughout the week providing face-to-face technical support of the infrastructure, alongside 1st and 2nd line support. This is an exciting opportunity to join an industry-leading company that can offer additional training, support and career development opportunities. DUTIES Your duties as More ❯

If you thrive in a work-hard, play-hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Field-based Technical Support Engineers work within our Site Services team, responsible for all 2nd-3rd level on-site customer support. This customer-facing role requires excellent communication skills … alongside technical expertise. Support is provided via on-site customer shift rotations or dispatched to customer sites as part of regional shift rotations at Thrive offices. Representatives are the face of the company, so professionalism, strong problem-solving skills, and quick learning of new technologies are essential. Responsibilities Handle diverse computing environments across various business clients Analyze and document … incident resolution Resolve incidents related to mail applications, Office 365, client/server connectivity, VIP workstation issues, remote access, and networked printers Qualifications 3+ years of on-site IT support experience in high-pressure environments, such as Trading Floors Excellent communication and customer service skills Ability to work independently and make strong technical and business judgments in mission-critical More ❯