D365 CE Functional Consultant
London, South East, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nigel Frank International
real-world impact? We're looking for a D365 CE Functional Consultant with strong Microsoft Dynamics 365 Customer Engagement experience to join our innovative digital transformation team supporting the housing sector. In this fully remote role, you'll help shape how housing associations use Microsoft Dynamics to streamline operations, enhance tenant services, and meet regulatory requirements. Acting as … a difference in people's lives. Key Responsibilities Lead discovery workshops and stakeholder sessions to gather, analyse, and document business requirements. Configure and customise Dynamics 365 CE to meet housing-specific needs such as case management, repairs, tenancy and customer services. Translate business needs into detailed functional specifications and collaborate closely with technical teams. Support data migration, system … documentation, best practice guidance, and system governance frameworks. Provide post-implementation support and help drive continuous system improvements. Stay informed on D365 CE developments and trends within the social housing sector. Skills & Experience Proven experience as a Functional Consultant delivering Microsoft Dynamics 365 CE/CRM implementations. Experience working within housing, public sector, or similarly regulated environments is More ❯
Employment Type: Full-Time
Salary: £60,000 per annum
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