IT Service Delivery Manager
- Hiring Organisation
- Reed
- Location
- Euston, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £60,000 per annum, Inc benefits
Onsite Service Delivery Manager Location: London/Hybrid (5 in 10 days in office) with occasional travel to Hampshire Hours: 35 per week We’re looking for an experienced Onsite Service Delivery Manager to support one of our largest customers, ensuring exceptional … potential SLA breaches or reputational concerns to senior management. What You’ll Bring Strong knowledge of ITIL and service management principles. Experience with managed services, SLAs, KPIs and performance reporting. Understanding of enterprise IT environments (networks, servers, infrastructure) from a service delivery perspective. Excellent communication ...