NYC and Florida. We pride ourselves on a diverse, friendly, and dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an ITSupportSpecialist, your primary role will be to support the Systems Administrator with a variety of tasks, including Hardware …/Software setup and supporting the IT team by providing essential support services to the wider company. As an ITSupportSpecialist, you will: Set up laptops for new users (Windows, macOS, Linux) Utilise the IT Service Desk tool to interact with employees experiencing first-level ITsupport issues Learn about system More ❯
NYC, and Florida. We pride ourselves on a diverse, friendly, and dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an ITSupportSpecialist, your primary role will be to support the Systems Administrator with a variety of tasks, including Hardware …/Software setup & supporting the IT team by providing essential support services to the wider company. As an ITSupportSpecialist, you will: Set up laptops for new users (Windows, macOS, Linux) Utilise the IT Service Desk tool to interact with employees experiencing first-level ITsupport issues Learn about system administration More ❯
deliver opportunities to both community members and team members. This is a remote role that you can do from anywhere. About the role This role provides first-line software support for popular software like Google Workspace, Microsoft, AWS and other popular solutions. On a typical day as an ITSupport Engineer, you will: Provide first-line software … support to company end-users. Support end-users with use and licensing of Google Workspace, Microsoft 365 (Office, Licenses), AWS and other popular solutions. Pass end-users to Google, Microsoft, AWS and other solution provider support if unable to resolve at first-line. Follow specifications and documentation for each software vendor platform to diagnose and resolve common … issues at first-line. Desired profile 2+ years of experience in IT or Technical Support in a managed service provider (MSP) environment. Experience supporting a high volume of clients at first-line support Strong experience with either Google Workspace (Google Workspace Admin panel), Microsoft (Microsoft Admin Portal) or AWS admin functionality Strong experience with license management for More ❯
