6 of 6 Remote/Hybrid ITIL Certification Jobs in London

support its external customers and internal staff. What we're looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments … designing and deploying scalable and robust architectures Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT ITIL Certification Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to work ...

technologies and environments such as: Microsoft 365 Entra ID/Hybrid Identity Azure ITSM platforms (Freshdesk, ServiceNow or similar) Automation and modern workplace tooling ITIL certification or equivalent service management experience would be advantageous. What's On Offer Opportunity to work within a highly meaningful and purpose ...

technologies and environments such as: Microsoft 365 Entra ID/Hybrid Identity Azure ITSM platforms (Freshdesk, ServiceNow or similar) Automation and modern workplace tooling ITIL certification or equivalent service management experience would be advantageous. What's On Offer Opportunity to work within a highly meaningful and purpose ...

role will also act as Workstream Lead within the organisation's Operational Resilience programme, with a specific focus on maturing our ITSM/ITIL practices, particularly aligned to DORA. Ideal Experience: Strong understanding of ITIL v 3 or 4 service management principles and their practical application … from end-users to senior leadership Excellent analytical, organisational, and problem-solving abilities Experience defining, tracking, and presenting service metrics to non-technical audiences ITIL v4 Foundation (minimum); higher-level ITIL qualifications (Managing Professional or above) Relevant technical certifications in Microsoft, cloud, or infrastructure technologies Hands-on experience ...

role will also act as Workstream Lead within the organisation's Operational Resilience programme, with a specific focus on maturing our ITSM/ITIL practices, particularly aligned to DORA. Ideal Experience: Strong understanding of ITIL v 3 or 4 service management principles and their practical application … from end-users to senior leadership Excellent analytical, organisational, and problem-solving abilities Experience defining, tracking, and presenting service metrics to non-technical audiences ITIL v4 Foundation (minimum); higher-level ITIL qualifications (Managing Professional or above) Relevant technical certifications in Microsoft, cloud, or infrastructure technologies Hands-on experience ...

coaching and motivating people. Proven experience leading or mentoring a service desk team in a high-pressure environment. Strong experience working within an ITIL framework (specifically Incident, Request, and Change Management), ideally holding an ITIL certification. Deep knowledge of Windows OS, Google Workspace Admin, Office 365, and hardware ...