2 of 2 Remote/Hybrid ITIL Certification Jobs in London

controls. Drive service stability, resilience, and continuous improvement initiatives. Required Experience Proven experience in Solution Architecture and IT Service Management environments. Strong knowledge of ITIL processes , including Incident, Problem, and Change Management. Experience supporting complex live production systems. Strong stakeholder management and communication skills. Ability to manage service risks … issues, and escalations. ITIL Certification (Foundation or higher). Desirable Experience working within multi-vendor environments. Knowledge of ServiceNow or similar ITSM platforms. ...

designing operating models, processes, and governance frameworks. Ability to lead effectively within high-pressure incident environments and engage with senior stakeholders. Strong understanding of ITIL principles and regulatory expectations within regulated financial services organisations. Experience with ServiceNow, PagerDuty, Opsgenie, or similar incident management platforms. Excellent communication, stakeholder management … facilitation skills. ITIL certification is desirable ...