Okta or similar IAM platform (Azure AD/Entra acceptable) Strong communication & customer service approach Experience supporting cloud-based applications in an Agile/ITIL environment π Nice-to-Haves: β Okta certifications β Google Workspace certifications β ITILcertification β Agile certification π‘ Why apply? Clear career pathway and development High More β―
Okta or similar IAM platform (Azure AD/Entra acceptable) Strong communication & customer service approach Experience supporting cloud-based applications in an Agile/ITIL environment π Nice-to-Haves: β Okta certifications β Google Workspace certifications β ITILcertification β Agile certification π‘ Why apply? Clear career pathway and development High More β―
london, south east england, United Kingdom Hybrid / WFH Options
Harvey Nash
Okta or similar IAM platform (Azure AD/Entra acceptable) Strong communication & customer service approach Experience supporting cloud-based applications in an Agile/ITIL environment π Nice-to-Haves: β Okta certifications β Google Workspace certifications β ITILcertification β Agile certification π‘ Why apply? Clear career pathway and development High More β―
APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts, business rules, client scripts, data imports, custom apps, and development methods. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification. Demonstrable experience of collaborating with geographically dispersed teams, requirements β¦ constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITILcertification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB β¦ or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions. Well-versed in modern web technologies and cloud More β―
APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts, business rules, client scripts, data imports, custom apps, and development methods. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification. Demonstrable experience of collaborating with geographically dispersed teams, requirements β¦ constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITILcertification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB β¦ or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions. Well-versed in modern web technologies and cloud More β―
london, south east england, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts, business rules, client scripts, data imports, custom apps, and development methods. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification. Demonstrable experience of collaborating with geographically dispersed teams, requirements β¦ constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITILcertification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB β¦ or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions. Well-versed in modern web technologies and cloud More β―
City of London, London, United Kingdom Hybrid / WFH Options
Recruitment Revolution
compliance management β’ Service operations and handover β’ Continuous improvement and optimisation About you: β’ Bachelor's degree in IT, Business, or related field β’ PMP, PRINCE2, or ITILcertification preferred β’ Experience delivering upgrades and Infrastructure SAP projects β’ 5+ years of experience in IT service transition, managed services, or project management β’ Experience β¦ toward improvement β’ Experience in handling team resource management and identifying skill gaps β’ Experience in IT service management (ITSM) and service transition β’ Strong understanding of ITIL frameworks and best practices β’ Familiarity with managed service agreements (MSAs) and SLAs Join us to start the journey that is your career path. Career More β―
dental insurance Income protection and group life insurance Flexible/hybrid working options What we're looking for Skills and Behaviours : Management & Problem Solving : ITIL-certified with strong organizational, critical thinking, and people management skills. Client Service : Ability to simplify problems, deliver succinct feedback, and ensure high client satisfaction. More β―
third party suppliers, focusing on business outcomes and employee experience. Service management skills: experience with incident management, problem management and change management and ideally ITIL certification. Data-savvy: strong data analysis skills. Budgeting and financial management skills. What you'll get in return Competitive base salary. Up to More β―
of test automation environments and testing stages. Familiarity with Agile and Test-Led Development methodologies. Knowledge of code versioning and configuration management, ideally with ITIL certification. Understanding of software packaging and deployment approaches. Awareness of trends in build management tooling. Knowledge of cloud provisioning for environments and build management. More β―
Skills : Strong product knowledge, proactive risk management, and commercial decision-making. Effective communication, team leadership, and alignment with company culture. Key Skills and Qualifications: ITIL-certified Service Management professional (v3/v4, intermediate/expert preferred). Proven under pressure, adept at managing client and internal expectations. Mentors Service More β―
City of London, London, United Kingdom Hybrid / WFH Options
Oryx Align Limited
communication skills, with the ability to present ideas clearly and persuasively Desirable: Experience in working within the construction, data centre and commercial property sectors Certification in project management (PMP, PRINCE2, etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT β¦ providers to validate technical expertise. ITILCertification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days plus one volunteer day, private medical throughVitality, group personal pension -4% employer More β―
insurance or financial services. Proven experience working with a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices β ITILcertification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring, issue resolution, and More β―
insurance or financial services. Proven experience working with a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices β ITILcertification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring, issue resolution, and More β―
london, south east england, United Kingdom Hybrid / WFH Options
Robertson Sumner
insurance or financial services. Proven experience working with a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices β ITILcertification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring, issue resolution, and More β―
credit, and contingency arrangements. Roles and responsibilities of BSC agents, parties, and governance structures. Experience in customer service. Presentation skills. Knowledge management content creation. ITIL certification. Benefits: 28 days annual leave plus bank holidays. Discretionary annual incentive scheme. Life assurance, pension, private medical (Bupa). Employee Wellbeing and Culture More β―
you must be a highly capable IT Support Manager with proven experience of leading successful IT teams in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision. In this role you will lead a 10 person IT More β―
Kingston Upon Thames, Surrey, United Kingdom Hybrid / WFH Options
St. Laurence College
institution's growth and success. Qualifications Education and Experience: A minimum of a 3-year Diploma/Degree in a relevant field of study. ITIL (Information Technology Infrastructure Library) certification is required to demonstrate expertise in managing IT services, aligning IT processes with organizational needs and ensuring efficient More β―
HAVE/ARE: A pro-active mindset, consistently seeking new ways of working through problem solving. IT literate with a working knowledge of standard ITIL process. Experience conducting investigation fact finds. Experience collaborating with virtual teams in a matrix environment. Highly analytical and customer focused. Able to work within β¦ IT WOULD BE GREAT IF YOU HAVE: An ability to demonstrate calm decision making under pressure. An ability to manage own, often demanding, workload. ITIL certification. We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments More β―
delivery of Cloud changes through prescribed governance principles to our most important production IT Services. Cloud Governance is a new team within a mature ITIL Service Protection framework which will govern the safe and effective delivery of both Cloud Project Change & BAU maintenance and activities across the bank s β¦ in an IT operational context. People leader experience. It s a bonus if you have but not essential Holds an industry recognised Project and ITIL qualifications. Broad knowledge of IT infrastructure, systems and services Strong understanding of operational Change Management process Red Hot Rewards Generous holidays - 38.5 days annual β¦ include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks we'll ask for six years of regulatory references, and once in the role, you'll be More β―
london, south east england, united kingdom Hybrid / WFH Options
Virgin Money
delivery of Cloud changes through prescribed governance principles to our most important production IT Services. Cloud Governance is a new team within a mature ITIL Service Protection framework which will govern the safe and effective delivery of both Cloud Project Change & BAU maintenance and activities across the bankβs β¦ in an IT operational context. People leader experience. Itβs a bonus if you have but not essential Holds an industry recognised Project and ITIL qualifications. Broad knowledge of IT infrastructure, systems and services Strong understanding of operational Change Management process Red Hot Rewards Generous holidays - 38.5 days annual β¦ include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks β we'll ask for six years of regulatory references, and once in the role, you'll be More β―
incidents across various systems and technologies. Manage Remedy queues and update work information continuously. Perform additional duties as required, including those aligned with the ITIL v3 framework. About You Previous experience gained working in a corporate audio visual support position. Experience of working with technologies such as Crestron, Extron β¦ customer service with the ability to work under pressure Excellent communication skills and the ability to work with stakeholders of all levels. CST and ITIL qualifications are preferable but not essential. Maintain user and support service documentation Compensation and benefits On top of a competitive salary, great teams and More β―