MCS Group | Your Specialist Recruitment Consultancy
ImplementationSpecialist (Remote - UK) £35,000 - £45,000 DOE + bonus | SaaS | No-code Platform | Workflow & Document Automation We're working with a high-growth, PE-backed SaaS company that's transforming how organisations manage documents, workflows, and business-critical information. With strong backing, profitable growth, and a … global client base, they're now looking for an ImplementationSpecialist to support their expanding UK Services team. This is a great opportunity for someone with a background in customer-facing roles, technical support, digital transformation, or internal systems - who's ready to step into a delivery-focused … via the platform's UI Help tailor onboarding to each customer, ensuring they get value fast Provide support and best-practice advice throughout the implementation phase Collaborate with senior consultants and other teams (e.g. Sales, Support, Success) to deliver smooth handovers and strong project outcomes Get stuck into internal More ❯
Shen.AI , a cutting-edge AI and digital health company, is looking for a hands-on, customer-obsessed Solution Architect/ImplementationSpecialist to join our fast-growing team. In this pivotal role, you’ll be the technical leader guiding our clients through the successful implementation of Shen.AI … re searching for someone who thrives at the intersection of technology and customer experience—someone who can roll up their sleeves to solve complex implementation challenges, while also serving as a trusted advisor and onboarding coach. Experience with mobile SDKs, APIs, and client-facing technical consulting will set you … up for success. Key Responsibilities Customer Onboarding & Implementation Act as the main technical contact during onboarding and integration. Guide clients through setup and go-live of Shen.AI SDKs, APIs, and web/mobile components. Deliver trainings and best practices; document and communicate implementation plans, technical specs, and success More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Shen AI
Shen.AI , a cutting-edge AI and digital health company, is looking for a hands-on, customer-obsessed Solution Architect/ImplementationSpecialist to join our fast-growing team. In this pivotal role, you’ll be the technical leader guiding our clients through the successful implementation of Shen.AI … re searching for someone who thrives at the intersection of technology and customer experience—someone who can roll up their sleeves to solve complex implementation challenges, while also serving as a trusted advisor and onboarding coach. Experience with mobile SDKs, APIs, and client-facing technical consulting will set you … up for success. Key Responsibilities Customer Onboarding & Implementation Act as the main technical contact during onboarding and integration. Guide clients through setup and go-live of Shen.AI SDKs, APIs, and web/mobile components. Deliver trainings and best practices; document and communicate implementation plans, technical specs, and success More ❯
Shen.AI , a cutting-edge AI and digital health company, is looking for a hands-on, customer-obsessed Solution Architect/ImplementationSpecialist to join our fast-growing team. In this pivotal role, you’ll be the technical leader guiding our clients through the successful implementation of Shen.AI … re searching for someone who thrives at the intersection of technology and customer experience—someone who can roll up their sleeves to solve complex implementation challenges, while also serving as a trusted advisor and onboarding coach. Experience with mobile SDKs, APIs, and client-facing technical consulting will set you … up for success. Key Responsibilities Customer Onboarding & Implementation Act as the main technical contact during onboarding and integration. Guide clients through setup and go-live of Shen.AI SDKs, APIs, and web/mobile components. Deliver trainings and best practices; document and communicate implementation plans, technical specs, and success More ❯
work closely with our Project Managers and Engineering Team and you will build upon your past-experience to: Lead a portfolio of client-facing implementation projects, defining business requirements (new products, new regulations etc) and supporting clients with data mapping to the FIRE data schema Be the subject matter … in the construction and update of a family of regulatory returns in partnership with our Lead Engineers. Supporting the Customer Success team by providing specialist input to client queries under BAU conditions Develop and enhance documentation and training materials for clients and internal stakeholders. Mentor and educate junior ImplementationMore ❯