Senior/Lead Service Designer/User Researcher Contract Remote £450-£500pd We are seeking a highly skilled Senior or Lead Service Designer/User Researcher to join our team. The ideal candidate will have a strong background in service design, user research, and user experience, with a proven track record of delivering impactful solutions in … a government context. Key Responsibilities: Lead the design and implementation of service design initiatives, ensuring alignment with user needs and business objectives. Conduct user research to gather insights that inform design decisions and improve service delivery. Facilitate assessments and workshops that evaluate service design effectiveness, demonstrating strong Government Digital Service (GDS) credentials. Provide examples of past assessments where you … iterate on designs and drive continuous improvement. Engage with stakeholders at various levels to deliver clear communication around design processes and outcomes. Qualifications: Proven experience as a Senior or Lead Service Designer/User Researcher, with strong GDS credentials. Demonstrated experience leading assessments, with the ability to articulate specific challenges faced and how you navigated them to achieve More ❯
Overview We are seeking a Lead UI Designer to own and evolve the design of user interfaces across our suite of financial products and platforms. Reporting into our Head of UX (D2C) this is a hands-on senior role, ideal for a strategic thinker who can guide visual design excellence while ensuring our digital experiences are intuitive, compliant … and scalable. As a leaddesigner, you'll collaborate closely with teams across the business within D2C to craft interfaces that bring clarity to complexity, increase user trust, and drive business outcomes. Key Responsibilities Lead the UI design strategy for our financial platforms, ensuring consistency, accessibility, and modern aesthetics across all touchpoints. Design elegant, high-fidelity interfaces … innovations, bringing fresh ideas to the table. About you Experience & Skills 7+ years of experience in UI/visual/product design with at least 2 years in a lead or principal role. Proven track record designing complex digital products, ideally in financial services, FinTech, banking, or regulated environments. Deep expertise in Figma and design system management. Strong understanding More ❯
Southwark, London, England, United Kingdom Hybrid / WFH Options
AJ Bell
Job Description We are seeking a Lead UI Designer to own and evolve the design of user interfaces across our suite of financial products and platforms. Reporting into our Head of UX (D2C) this is a hands-on senior role, ideal for a strategic thinker who can guide visual design excellence while ensuring our digital experiences are intuitive … compliant, and scalable. As a leaddesigner, you’ll collaborate closely with teams across the business within D2C to craft interfaces that bring clarity to complexity, increase user trust, and drive business outcomes. Key Responsibilities Lead the UI design strategy for our financial platforms, ensuring consistency, accessibility, and modern aesthetics across all touchpoints. Design elegant, high-fidelity … innovations, bringing fresh ideas to the table. About you: Experience & Skills 7+ years of experience in UI/visual/product design with at least 2 years in a lead or principal role. Proven track record designing complex digital products, ideally in financial services, FinTech, banking, or regulated environments. Deep expertise in Figma and design system management. Strong understanding More ❯
Lead Product Designer Salary: £130k Location: London hybrid (2–3 days/week) Team Size: 2 Senior Product Designers The Brief: We’re building the future of home energy from solar panels and EVs to batteries and AI-powered optimisation for millions of consumers. This is a chance to lead design for a product suite that empowers … a key role in driving the new direction as we enter another period of high growth What you’ll be doing: Own design for our full product ecosystem; B2B2C Lead discovery and definition of major new product lines Manage and mentor designers, championing their growth Shape our design principles, design systems, and accessibility practice Work closely with SVP Product More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Your Next Hire
Lead Product Designer Salary: £130k Location: London hybrid (2–3 days/week) Team Size: 2 Senior Product Designers The Brief: We’re building the future of home energy from solar panels and EVs to batteries and AI-powered optimisation for millions of consumers. This is a chance to lead design for a product suite that empowers … a key role in driving the new direction as we enter another period of high growth What you’ll be doing: Own design for our full product ecosystem; B2B2C Lead discovery and definition of major new product lines Manage and mentor designers, championing their growth Shape our design principles, design systems, and accessibility practice Work closely with SVP Product More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Roc Search
Lead UI/UX Designer (Figma) London/Hybrid Fintech start-up £75,000-£100,000 (Depending on experience) Skills: Figma, UX,UI, SaaS, Sketch, Adobe creative suite Roc have partnered with a fast growing Fintech in London who are changing the way that the finance world is working together, from businesses to banks. Our client have created … a cloud hosted platform through which information and services are shared. They are looking for a Lead UI/UX designer who has a strong portfolio and examples of designing public facing web and mobile applications ideally within finance. The role will report to the Product Owner and will be responsible for designing a new user interface for … their bank and business clients. The candidate will actively engage with clients, the development team and requires someone with strong communication and graphical skills. Responsibilities ▪ Lead the end-to-end UX/UI design process across web and mobile, from discovery to delivery. ▪ Use advanced Figma skills to design and create user-centred interfaces for web and mobile applications More ❯
Lead UI/UX Designer (Figma) London/Hybrid Fintech start-up £75,000-£100,000 (Depending on experience) Skills: Figma, UX,UI, SaaS, Sketch, Adobe creative suite Roc have partnered with a fast growing Fintech in London who are changing the way that the finance world is working together, from businesses to banks. Our client have created … a cloud hosted platform through which information and services are shared. They are looking for a Lead UI/UX designer who has a strong portfolio and examples of designing public facing web and mobile applications ideally within finance. The role will report to the Product Owner and will be responsible for designing a new user interface for … their bank and business clients. The candidate will actively engage with clients, the development team and requires someone with strong communication and graphical skills. Responsibilities ▪ Lead the end-to-end UX/UI design process across web and mobile, from discovery to delivery. ▪ Use advanced Figma skills to design and create user-centred interfaces for web and mobile applications More ❯
london, south east england, united kingdom Hybrid / WFH Options
Roc Search
Lead UI/UX Designer (Figma) London/Hybrid Fintech start-up £75,000-£100,000 (Depending on experience) Skills: Figma, UX,UI, SaaS, Sketch, Adobe creative suite Roc have partnered with a fast growing Fintech in London who are changing the way that the finance world is working together, from businesses to banks. Our client have created … a cloud hosted platform through which information and services are shared. They are looking for a Lead UI/UX designer who has a strong portfolio and examples of designing public facing web and mobile applications ideally within finance. The role will report to the Product Owner and will be responsible for designing a new user interface for … their bank and business clients. The candidate will actively engage with clients, the development team and requires someone with strong communication and graphical skills. Responsibilities ▪ Lead the end-to-end UX/UI design process across web and mobile, from discovery to delivery. ▪ Use advanced Figma skills to design and create user-centred interfaces for web and mobile applications More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Roc Search
Lead UI/UX Designer (Figma) London/Hybrid Fintech start-up £75,000-£100,000 (Depending on experience) Skills: Figma, UX,UI, SaaS, Sketch, Adobe creative suite Roc have partnered with a fast growing Fintech in London who are changing the way that the finance world is working together, from businesses to banks. Our client have created … a cloud hosted platform through which information and services are shared. They are looking for a Lead UI/UX designer who has a strong portfolio and examples of designing public facing web and mobile applications ideally within finance. The role will report to the Product Owner and will be responsible for designing a new user interface for … their bank and business clients. The candidate will actively engage with clients, the development team and requires someone with strong communication and graphical skills. Responsibilities ▪ Lead the end-to-end UX/UI design process across web and mobile, from discovery to delivery. ▪ Use advanced Figma skills to design and create user-centred interfaces for web and mobile applications More ❯
You will join a successful international insurance company who specialise in commercial insurance and reinsurance products. Due to company growth, the team are looking for a Lead Product Designer to join their UX Domain team to be responsible for the planning, development, design and implementation strategies for the company’s specialty products. You will focus on enterprise design … and strategy to be delivered in the most efficient way following agile best practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Lorien
You will join a successful international insurance company who specialise in commercial insurance and reinsurance products. Due to company growth, the team are looking for a Lead Product Designer to join their UX Domain team to be responsible for the planning, development, design and implementation strategies for the company’s specialty products. You will focus on enterprise design … and strategy to be delivered in the most efficient way following agile best practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research More ❯
london, south east england, united kingdom Hybrid / WFH Options
Lorien
You will join a successful international insurance company who specialise in commercial insurance and reinsurance products. Due to company growth, the team are looking for a Lead Product Designer to join their UX Domain team to be responsible for the planning, development, design and implementation strategies for the company’s specialty products. You will focus on enterprise design … and strategy to be delivered in the most efficient way following agile best practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Lorien
You will join a successful international insurance company who specialise in commercial insurance and reinsurance products. Due to company growth, the team are looking for a Lead Product Designer to join their UX Domain team to be responsible for the planning, development, design and implementation strategies for the company’s specialty products. You will focus on enterprise design … and strategy to be delivered in the most efficient way following agile best practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research More ❯
experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence user centred design Champion user centred design and inclusive research so customer insight, behavioural data and service metrics inform decisions at roadmap and portfolio level. Build trusted … strong communication skills, able to present and communicate to different types of audiences using a variety of artifacts and methods Hands-on experience in roles such as Senior or Lead product/UX designer, across multiple devices and platforms Comfortable challenging when problem and success metrics are missing or poorly defined Enjoys working in a collaborative, team-oriented … iterate approach through usability studies, and collaborating on early UX research methods Minimum criteria: You'll need all of these. Extensive experience in UX or product design roles. Experienced designer who has shaped product or service direction in complex environments. Able to connect customer evidence, behavioural insights, and business outcomes, turning them into clear priorities and actions. Skilled communicator More ❯
Employment Type: Permanent, Part Time, Work From Home
South East London, London, United Kingdom Hybrid / WFH Options
Greater London Authority
as inclusive, accessible and user-centric as possible. About the role This is a leadership role within the User Centred Design team, in the GLAs Digital Experience Unit. Youll lead the DEUs Service Design team, setting the direction, guiding teams and championing the role of service design across the organisation, ensuring users can complete their goals and that our … the Head of UCD, senior managers and other team leads to set the direction of service design within the GLA. You will be line-managing and mentoring the Service Designer, User Researcher, and other team members supporting their professional development and aligning their OKRs with UCD priorities. You will be working with other colleagues in the UCD team and … across all stages of design. The ability to set the standard for iterative design practices, guiding teams through complex projects from initial concept to final implementation. The capability to lead the strategic use of data in service design, integrating insights from a wide range of sources to drive innovation and effectiveness. The expertise to provide guidance on best practices More ❯