focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with four Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation … highly influential role within our managed services department, delivering best in class service to DA customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rd Line Support Engineer, you will be working on escalations, problems, and major incidents, and focus on … and Major Incident investigations Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non-standard' Request tickets as assigned Consult senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and time entries within tickets Act as a peer reviewer for change control submissions Represent Managed Services during service transition More ❯
Develop and maintain technical documentation, support procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between cloud platforms (Azure, Entra ID, Microsoft 365). Contribute to service improvement initiatives, including root cause analysis and automation opportunities. Participate in on-call rotations or after-hours incidents during peak retail periods. Work within … potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows 10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging and deployment knowledge. Understanding of servers. Cisco Meraki MDM and SDWAN … training, and participate in broader IT initiatives. Adaptability in fast-paced, high-stakes environments. Proactive approach to identifying system gaps and opportunities for optimization. Technical Skills: Deep knowledge of Microsoft 365, Exchange, Azure AD/Entra ID, FSLogix, image creation, snapshots, Azure storage, and security configurations. Familiarity with macOS, iOS, iPadOS. Jamf Pro or Kandji experience. Basic SQL proficiency. More ❯
Are you tech-savvy with knowledge of working and supporting Microsoft technologies, software and operating systems such as D365, O365, Active Directory, Exchange, Windows 10/11, AutoPilot, MDM, Tablets and Hand-Held Devices, BYOD, Server 2016+, Azure, Intune, BitLocker, and Power Platform? Are you a key problem solver with a passion for delivering exceptional IT support … support to users, ensuring smooth operation of all desktop and mobile technologies. You'll also collaborate with the wider Service Desk Team to manage and resolve issues across the Microsoft ecosystem. What You'll Bring: Experience leading desktop support and remote device rollouts Proficiency with Apple MacOS and iOS in enterprise environments Familiarity with Intune, AutoPilot, and … Microsoft Endpoint Manager Knowledge of device lifecycle management, MDM, and BYOD policies Strong understanding of networking (LAN, WAN, VPN) Experience with Jamf Pro for Apple device management Excellent communication and customer service skills Awareness of cybersecurity best practices and ITIL processes Required Certifications: MS-101 - Microsoft 365 Mobility and Security ITIL Certification or demonstrable working knowledge of ITIL More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
AWD online
of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As a successful candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/… first line and/or second line IT technical support tickets. Working as IT Support Engineer/Service Desk Analyst/IT Technician you will support prestigious businesses around Microsoft Cloud/Azure, Support Microsoft Environments, IT Security and IT Transformation. The company will provide additional training, but you will need a solid foundation in IT to start … via the Service Now chat function Record calls from customers. Deal directly with requests and complaints and escalate problems in accordance with established procedures Troubleshoot and resolve issues with Microsoft desktop operating systems Support new starter process (i.e. create new users configure mailboxes, distribution groups and calendar permissions) and leaver processes Troubleshoot (and resolve) and/or escalate issues More ❯
world-renowned international client base. Our focus is on the professional and financial services sector, including leading private equity, venture capital, and top UK law firms. We have four Microsoft Solution Partner designations, a Tier 1 Microsoft CSP relationship, and are ISO27001 & ISO9001 accredited. Our clients rely on us to bring specialist expertise across cloud solutions, hybrid working … and respectful working environment, maintain excellent communication and outstanding customer service skills, both over the phone and in person. Qualification, experience, and skills At least one of the following Microsoft accreditations: MS-102, MD-102, MS-700, AZ-104, AZ-140 or AZ-700 Previous experience of delivering IT support to senior VIPs and administrators in person (working at … we offer in return Basic salary plus performance bonus 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday) Incentives for achieving Microsoft accreditations Enhanced family-friendly benefit schemes including company sick pay Sponsored training and development and where applicable to the role, a technical exams incentive scheme Private medical insurance and More ❯
Head of Operations on the development and implementation of new initiatives, leveraging technical insights and expertise to drive innovation and continuous improvement across the organisation Technical Experience Required Experience Microsoft Endpoint Manager/MicrosoftIntune Experience with Azure, (Azure Active Directory/Entra ID, Azure Vms etc) Deployment of Microsoft 365 products, including SharePoint/ More ❯
management and troubleshooting Experience with RDS, AVD, and Citrix environments Implementing and troubleshooting Single Sign-On Active Directory installation, migration, and administration Managing Office 365 environments and hybrid configurations Microsoft Server environment expertise Microsoft Azure platform knowledge Troubleshooting Windows 10/11 workstations, including imaging and GPOs Network troubleshooting skills, including VPNs, VLANs, managed switches, and firewalls Liaising … WAN issues Deploying DHCP servers across multiple sites Server installation and configuration Working with hardware and software manufacturers support teams Experience with Hyper-V, Citrix, VMWare clustering Familiarity with MicrosoftIntune and backup technologies like Veeam, Datto, Azure Backup Use of RMM systems Work Experience Requirements: Substantial experience with Managed Service Providers Minimum of 3 years in … Ability to meet SLAs, project plans, and KPIs Excellent communication skills, personable and articulate Ability to explain technical concepts simply Multi-tasking and time management under pressure Proficiency in Microsoft Office, especially Excel and PowerPoint About Smartdesc Smartdesc, part of the Academia Group, is an IT Service Provider and Microsoft Gold Partner focusing on not-for-profit organisations More ❯
issues across client environments. Administer, maintain, and troubleshoot Windows Server environments, networks, and cloud platforms. Manage Active Directory, Group Policy, DNS/DHCP, and M365 (Exchange, SharePoint, Teams, Intune). Perform server migrations, cloud integrations, and infrastructure upgrades. Support and manage virtualization technologies (VMware/Hyper-V). Oversee networking systems: firewalls, routers, switches, VPNs. Assist with backup … Required Skills & Experience: Proven experience in a 2nd/3rd line support role within an MSP or multi-client environment . Strong technical expertise in: Windows Server 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS/DHCP Azure administration and migration experience VMware or Hyper-V environments Networking (firewalls, VLANs, routing, switching, VPNs) Excellent troubleshooting, communication, and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oscar Technology
issues across client environments. Administer, maintain, and troubleshoot Windows Server environments, networks, and cloud platforms. Manage Active Directory, Group Policy, DNS/DHCP, and M365 (Exchange, SharePoint, Teams, Intune). Perform server migrations, cloud integrations, and infrastructure upgrades. Support and manage virtualization technologies (VMware/Hyper-V). Oversee networking systems: firewalls, routers, switches, VPNs. Assist with backup … Required Skills & Experience: Proven experience in a 2nd/3rd line support role within an MSP or multi-client environment . Strong technical expertise in: Windows Server 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS/DHCP Azure administration and migration experience VMware or Hyper-V environments Networking (firewalls, VLANs, routing, switching, VPNs) Excellent troubleshooting, communication, and More ❯
London, Sheldon Square, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
EUC Support Engineer - VIP – London - £40,000 – Hybrid Working O365, D365, Azure, Intune, AD, Exchange, Windows 10/11, LAN, WAN, VPN, MDM, Autopilot EUC Support Engineer , you’ll be the face of IT in our London office—supporting our clients teams, including the Tech Leadership and CEO, with seamless, jargon-free technical assistance. About you. Be the … and procedures. Collaborate with stakeholders and contribute to infrastructure and security maintenance. Occasionally travel to head office for team meetings and collaboration. Skills You will bring Strong experience with Microsoft technologies: O365, D365, Azure, Intune, AD, Exchange, Windows 10/11. Experience in Power Apps a plus Familiarity with Jamf Pro and Apple macOS/iOS support. … . Excellent communication skills and a customer-first mindset. Previous IT Service Desk experience and a passion for solving problems. Beneficial Certifications ITIL certification (or working knowledge) MS-101 – Microsoft 365 Mobility and Security AZ-900 – Microsoft Azure Fundamentals More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Amtis professional Ltd
EUC Support Engineer - VIP – London - £40,000 – Hybrid Working O365, D365, Azure, Intune, AD, Exchange, Windows 10/11, LAN, WAN, VPN, MDM, Autopilot EUC Support Engineer , you’ll be the face of IT in our London office—supporting our clients teams, including the Tech Leadership and CEO, with seamless, jargon-free technical assistance. About you. Be the … and procedures. Collaborate with stakeholders and contribute to infrastructure and security maintenance. Occasionally travel to head office for team meetings and collaboration. Skills You will bring Strong experience with Microsoft technologies: O365, D365, Azure, Intune, AD, Exchange, Windows 10/11. Experience in Power Apps a plus Familiarity with Jamf Pro and Apple macOS/iOS support. … . Excellent communication skills and a customer-first mindset. Previous IT Service Desk experience and a passion for solving problems. Beneficial Certifications ITIL certification (or working knowledge) MS-101 – Microsoft 365 Mobility and Security AZ-900 – Microsoft Azure Fundamentals More ❯
fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and maintain Windows 10, Windows Server OS, Azure, Intune, and Microsoft 365 . Manage and troubleshoot Active Directory, VPNs, and remote support tools . Provide technical assistance with mobile devices (iOS & Android), laptops, and desktops . Install and upgrade software … followed, including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum of 4 years' experience in 2nd line IT support . Strong knowledge of Windows operating systems, Microsoft 365, and Active Directory . Experience troubleshooting hardware and mobile devices . Knowledge of Azure, Intune, and MDM solutions . Familiarity with ITSM tools such as ServiceNow More ❯
Central London, London, United Kingdom Hybrid / WFH Options
APT TALENT SOLUTIONS LTD
user productivity applications Support remote work technology solutions Assist with device lifecycle management including procurement and disposal Provide technical guidance to users on computing best practices Manage and support Microsoft 365 environment, including Exchange Online, Outlook configurations, and other M365 applications Administration Provide general & administrative support across the ICT Team Help create and maintain departmental procedures and documentation Assist … for internally held events Skills and experience Must have extensive experience in a Windows 10/11 professional environment as well as Office 365 Office 365 Admin, Sharepoint, Intune, Teams and Office 365 applications. Ability to troubleshoot end-user desktop hardware and software issues Possess good technical ability and be able to perform a broad range of technical … support tasks Good masonic knowledge, ideally secretarial knowledge/skills Basic network troubleshooting Build and configure Windows 11 desktop PCs/laptops using InTune Install and configure desktop applications as per individual user requirements Any Apple OS support experience will be a major plus for this role. 3-4 years desktop support experience in a domain environment Any More ❯
on managed service contracts Highlighting areas of service and technology for improvements Any other reasonable duties as required by the business Skills/Experience: Essential Active directory Systems & Tools: Microsoft Exchange, Windows Server (2019+), SharePoint (On-Premise), SQL Server, Microsoft Certificate Authority & Patch Management tools (e.g. ManageEngine Patch Manager) Infrastructure Management: Ideally VMWare Network & Security: LAN, WAN, VPN … DNS and network routing Ticketing system use Understanding of SLAs Desirable VMware Cloud Foundation VDI Environment Administration, Horizon preferred NSX Management Firewall administration, Fortinet preferred Linux OS preferably Ubuntu MicrosoftIntuneMicrosoft EntraID Cloud Platforms: Microsoft Azure (Azure AD, IaaS, PaaS, Azure DevOps), Amazon AWS Understanding of Cyber Essentials + Qualities Team player who is … loan Salary exchange benefits (ride2work, pension) Subsidised gym membership Employee referral scheme Role will be subject to an employment screening process and will require security clearance. Tagged as: hybrid, microsoft product support, system administrator More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
and 2nd line support basics nailed, and now you’re looking for a fully remote role where you can support a wide range of users, get involved in the Microsoft 365 stack, and keep sharpening your skills. This is your chance to join a well-established internal IT team, supporting both colleagues and external partners across the UK. You … Location : Fully remote (UK-based), ideally within reach of London, but flexible Variety : 1st and 2nd line support across a broad and modern tech environment Microsoft Stack : Get hands-on with Azure AD, SharePoint, Intune, OneDrive, Exchange, Teams, and more Team Culture : Supportive, collaborative, and focused on doing IT properly, not cutting corners Opportunity : Contribute to improvement … and external customers with 1st and 2nd line technical queries Managing user onboarding/offboarding, device setup (Autopilot), and account permissions (Azure AD) Troubleshooting across Windows 10/11, Microsoft 365, hardware, and mobile devices Administering and supporting M365 tools including SharePoint, OneDrive, Teams, and Exchange Online Using Intune to manage devices, pushing apps, enforcing security, and More ❯
our colleagues have come to know and love. Key responsibilities will include: Overseeing on-premise and cloud technologies, including file system and permissions management, device and software management via MicrosoftIntune, as well as identity and access management across platforms like Microsoft 365 Setting up and issuing hardware such as laptops and peripherals, overseeing equipment lifecycles … requirements for the role are: Either 1 year of experience in an IT-related role, a relevant Bachelor's degree, or an entry-level industry standard qualification (e.g., CompTIA, Microsoft, ITIL) Experience with Windows operating systems and Microsoft Office applications Experience administrating enterprise IT solutions, particularly in the areas of identity and access management, and file system administration … awareness to reflect on your own work and performance An interest in, and aptitude for, mastering unfamiliar systems and company processes Desired requirements for the role are: Experience with Microsoft 365, Azure Active Directory, Exchange Online, Admin Center, Endpoint Manager, Intune, and Defender for Endpoint Experience with cloud storage solutions Experience administering IT hardware, including procurement, configuration More ❯
Office 365 applications, including Outlook, SharePoint, OneDrive, Teams, and other related tools. Troubleshoot and resolve issues related to Office 365 functionality, permissions, and integration with other software. Work with Microsoft administrator to feedback on issues with endpoint configuration, Intune and Entra etc. Help Desk Assistance: Respond promptly to IT support requests from employees, Jira ITSM, or in … technologies. Suggest and implement improvements to optimise the performance of Office 365 applications. Skills and Experience: Proven experience providing IT support in a professional environment. In-depth knowledge of Microsoft Office 365 applications and their features. Strong troubleshooting skills and ability to analyze and resolve technical issues. Familiarity with Windows operating systems and hardware components. Excellent communication skills and … non-technical users. Customer-focused attitude with a passion for assisting users and solving problems. Strong organizational skills and ability to manage multiple tasks simultaneously. Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Teams Administrator Associate are a plus. What we can offer you: Opportunity to work in a close-knit More ❯
role will be responsible for implementing and maintaining robust security solutions across our Azure cloud infrastructure. You'll play a key role in ensuring compliance, hardening environments, and leveraging Microsoft's security tools to protect our systems and data. Key Responsibilities Security Architecture & Implementation Implement and maintain secure Azure architectures in line with best practices Develop and support cloud … security policies and technical standards Conduct security assessments, risk analysis, and contribute to security roadmaps Collaborate with teams to integrate security into CI/CD and cloud-native applications Microsoft Security Stack Configure and manage Microsoft Defender for Cloud, Defender for Endpoint, and Sentinel Deploy Microsoft Purview for compliance and information protection Manage Microsoft 365 Defender … Collaborate with our SOC and managed Sentinel provider on incident handling Compliance & Governance Help ensure compliance with ISO 27001, SOC 2, GDPR, and NIS2 Support configuration and monitoring in Microsoft Compliance Manager Maintain security documentation and assist in audit preparation Configure insider risk management, audit, and eDiscovery capabilities Track Secure Score and recommend improvements Incident Response & Monitoring Configure monitoring More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Halian Technology Limited
mission is to provide innovative, reliable solutions that help students, teachers, and administrators succeed. As we continue to expand, we are looking for a Technical Analyst with expertise in MicrosoftIntune , mobile device management, and 2nd line support to join our dynamic IT team. Role Overview: As a Technical Analyst , you will provide critical support for our … mobile device management systems, specifically MicrosoftIntune, and assist in the deployment and maintenance of endpoint devices. You will play an essential role in managing, troubleshooting, and resolving escalated technical issues, ensuring seamless device management and patching processes across our organization. The role offers the flexibility of working remotely most of the week, with the opportunity to … collaborate in person 1-2 days per week at our Chelmsford or Cambridge locations. Key Responsibilities: Intune & Mobile Device Management: Deploy, configure, and manage mobile devices via MicrosoftIntune . Support the management of corporate devices, including Windows, iOS, and Android platforms. Troubleshoot and resolve complex mobile device management (MDM) issues. Maintain and update device More ❯
the following: A can-do attitude with a passion for making a difference. Strong problem-solving skills and meticulous attention to detail. Excellent communication and interpersonal abilities. Familiarity with Microsoft products and operating systems (Windows, Office365, etc.). Eagerness to learn from experienced IT professionals and work as part of a dynamic team. Experience working in a Helpdesk environment … each year to take over the festive period. Cutting-Edge Technology: Work with the latest and greatest technology, including Windows 11, Office365, Apple iPhones, MS Surface devices, MS Intune, AV equipment, Meraki WiFi access points and more. Cloud Technology: Gain valuable experience with VMWare, Windows Server, and MS Azure. Application Deadline: Sunday 20 July at 23:59 hours More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
experience in IT support providing 1st & 2nd line remote and onsite BAU user support and maybe some project work. Core skills and experience will include: Windows 10 & 11 InTune, MDM & Entra ID Office 365, SharePoint & Teams Active Directory & Azure AD Some experience with cyber security & network monitoring This role is a hybrid role, split between the office in More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
M365 Systems Engineer Up to £45,000 | Fully Remote | End-User Environment You're not just supporting Microsoft 365, you're making it work smarter, faster, and safer. Whether you're rolling out a new tenant, tightening up security, or making sure user devices are locked down and ready to go, you know your way around the M365 ecosystem. … is your opportunity to join a well-established organisation that’s serious about tech, taking on a fully remote M365 Systems Engineer role focused on supporting and developing their Microsoft 365 infrastructure . What’s in it for you? Salary : Up to £45,000 Location : Fully remote (with occasional ad hoc travel to London) Environment : No service desk chaos … keeping the environment secure, scalable, and future-ready What you’ll be doing: Delivering smooth M365 tenant migrations, from on-prem or cloud-to-cloud Managing and securing core Microsoft services: Entra ID, Intune, Exchange Online, SharePoint, Teams, OneDrive Supporting ad hoc infrastructure projects while improving the current environment Providing expert-level support on escalated 3rd line More ❯
in the market Paid Certifications Much More Essential Skills: Windows Server VMWare/Hyper-V Office 365/Azure Networking - Firewalls/Routers/Switches Backup Experience MDM Intune Desirable: Previous experience at an MSP The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any More ❯
in the market Paid Certifications Much More Essential Skills: Windows Server VMWare/Hyper-V Office 365/Azure Networking - Firewalls/Routers/Switches Backup Experience MDM Intune Desirable: Previous experience at an MSP The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any More ❯