1 of 1 Remote/Hybrid Mobile Device Management Jobs in London

Service Desk Engineer

Hiring Organisation
RFA
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
improve incident resolution times and service quality. Support Microsoft 365, Entra ID, Intune, Defender, Teams, SharePoint Online, and related cloud services. Assist with endpoint management, mobile device management (MDM), and device compliance monitoring. Respond to security-related incidents including phishing reports, compromised accounts, malware alerts … customer satisfaction goals. Participate in after-hours support, escalation rotations, and major incident response activities as required. All other responsibilities delegated by the Management team. May be asked to provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware ...